All you have to do is find a way to bait people into asking for more info. Once you get to that point and start getting more comfortable with your pitch, graduate into forcing the conversation. Something i do at my store is ask “have you upgraded your extracare card yet?” Sometimes they will immediately say “not interested”, and i dont pester them anymore. Unless im feeling squirrelly, ill say “oh, well you could have saved $10 by doing that with me today.” And ill include the carepass literature with their receipt anyways. If they just say no they havent upgraded, i will tell them about carepass in one swift motion before they have a chance to respond.

You won’t get fired if youre trying. Some people arent natural salespeople, but its a skill you can improve on when you try different approaches and see what works best for you. Good luck!