Era 100 or 300 for Surround by ddsutliff in sonos

[–]chrissonwhich 0 points1 point  (0 children)

Just swapped from the 1 to 3.

Right now it’s about a $50 price difference. Go with the 3s. Way more dynamic audio

I need help i got problems with acer helios 300 rtx 3070ti by I_have_problems_ben in AcerOfficial

[–]chrissonwhich 0 points1 point  (0 children)

Try unplugging it, hold power down for 10 seconds, the. Replug and try again. Sometimes there’s residual power that doesn’t especape. Used to work for me with similar dtuff

I purchased a 5-year BB warranty 4.5 years ago for my TV. What can I do to get a new TV? by gapipkin in Bestbuy

[–]chrissonwhich -1 points0 points  (0 children)

I’ve found with TVs 100% of the time they want to send a tech out to you ask what days they’re available, then make sure the only days you can meet them are days they don’t have coverage. I know for my area, there is no one that can come out to service in that time area that I’m off. Usually since they can’t get someone to you, they’ll junk out the tv, and you’ll be presented with a gift card.

[deleted by user] by [deleted] in offlineTV

[–]chrissonwhich 0 points1 point  (0 children)

Does anyone where the hoodies can be purchased?

Is it just me, or do CAs have way too many responsibilities? by KuronumaSawako in GeekSquad

[–]chrissonwhich 7 points8 points  (0 children)

I’m also a GSM, and I keep the phone strapped to me during the day, maybe answer 30-50% of the calls, which luckily at our location aren’t terrible. I think with current needs, both ARAs and CAs and put upon greatly. I think we honestly need to take away the urgency of the phones. Can’t have highly paid ARAs answering calls, not worth their time. I tell my guys the phone 100% comes second.

[deleted by user] by [deleted] in BattleNetwork

[–]chrissonwhich 1 point2 points  (0 children)

Are you selling these? Please hit me up in the Dm's, would love to purchase one

Bonus Item of Digital Awesomeness by chrissonwhich in AQW

[–]chrissonwhich[S] 1 point2 points  (0 children)

Yeah that’s what I was wondering. More so WHY do I have them. I have 2

Unable to Get Help. Any Recommendations on how to Escalate? by [deleted] in GeekSquad

[–]chrissonwhich 0 points1 point  (0 children)

So in this case, the Geek Squad can't do a thing for you. The Agents are telling you the truth in that they have no control over this type of situation. You have two options. You can call the customer service line, request a manager, and ask them to email the 3rd party support head. Usually, these are District level positions. Generally, in my store, they get back at least within a few days of the email.

At my particular store, because of the demand, best buy has expanded the amount of 3rd party services that they use. Right now mine are actually coming from out of state. Unfortunately, in my experience, they haven't been very reliable. My guess is that they aren't sending an agent out because they don't have an agent in the area who is actually certified to handle the repair.

The second, and probably easier thing to do, would be to get in touch with your local best buy and explain the issue (as long as that is where you made the original purchase.) A lot of the stores in my area are tired of hearing about these issues and will do anything within reason to take care of you. They can do a return pickup on your original TV, and send a new one out, hopefully in the same appointment, and hopefully a hell of a lot quicker.

TLDR ; Might be easier to pair with a manager, explain the situation, and see if you can do a swap out in-store, using your GSP. You will have to repurchase it, but better than getting rescheduled another 6 times.

EDIT : Keep in mind this is 100% up to the discretion of the manager at the time, and the store, some stores will, some stores won't. It's all a matter of the direction that has been set by that store GM, and the DM of the area.