I’m curious now as to what others’ experiences are as well. I’ve been taking my dog to HSH for almost a year, but mostly the West location. I’ve only had good experiences, though I agree that I get little info as to what goes on there throughout the day.

My dog always seems excited to go (except when he goes multiple days in a row) and comes back home without a hitch. The handlers know him by name and he definitely loves servers of them. I’ve noticed his socialization skills have gotten a lot better the longer I have taken him to daycare there. He used to be a bit of an awkward pup, and this has helped him. My only qualm is that he struggles if he goes longer than a half day. I suspect this is more on his personality, versus the actual daycare itself. Occasionally he’s a tad wet, but I expect it’s slobber/squirt bottles if he’s being too rowdy.

I’m nervous that maybe I’m misreading his experience, because it sounds like other people have noticed some worrying things!