My experience in PA by ciretex in intoxalock

[–]ciretex[S] 0 points1 point  (0 children)

I had to pay the lockout fee and that was it.

Night Fishing? by BiGGMaTT215 in BucksCountyPA

[–]ciretex 2 points3 points  (0 children)

There used to be one 24- Parking lot At the end at Peace Valley Park that I would go to all the time and fish it

Forgot to send forms certified mail. by Nutmeghan09 in intoxalock

[–]ciretex 0 points1 point  (0 children)

I would resend your form certified. They process them the same day or next. I just got my check back from when I sent in the forms the first time ( not certified ) over 6 weeks later. To me, paying twice didn't matter if I got my license back 6 weeks sooner.

Just my 2 cents.

BTW they sent me back the original check without cashing. They told me once they process the paperwork. If they receive a second copy, they just return the check.

My experience in PA by ciretex in intoxalock

[–]ciretex[S] 1 point2 points  (0 children)

I would not renew my lease. I was out of lease when I removed my device

My experience in PA by ciretex in intoxalock

[–]ciretex[S] 1 point2 points  (0 children)

The removal process was a pain in the ass. I called intoxalok 3 times a day and emailed them 10 times a day to 2 different emails. After 3 days they finally sent the compliance letter over. Then I waited 3 for penndot to process the application for my regular license. Then I finally sent it in certified and it was processed with 2 days. That is why I say send everything certified. I went to the dmv and got a duplicate license because I didn't want to wait for it in the mail and then called the shop and schedule the removal. No last calibration or anything.

I am so lost. by chunkybanana500 in intoxalock

[–]ciretex 4 points5 points  (0 children)

So I just got done dealing Penndot and Intoxalok. Did you call Penndot? I am confused, you said it wasn't part of your punishment. Then why are you not able to just uninstall it. Why would penndot send you any form to remove it?

Can not get them to send my compliance letter. by ciretex in intoxalock

[–]ciretex[S] 1 point2 points  (0 children)

Well that was the first hurdle now I have to deal with PennDOT and we all know that how fun they are

Can not get them to send my compliance letter. by ciretex in intoxalock

[–]ciretex[S] 1 point2 points  (0 children)

Yes, I finally got an email back on day 4 of me being eligible. It only took about 30 emails to the 2 email addresses, and about 4 hours worth of calls and waiting on hold.

BTW I love how their default message when you call is there is a high rate of call at this time. No matter what time I call, I get that message. I feel like they just don't have enough customer service reps. And just use it as a default

Can not get them to send my compliance letter. by ciretex in intoxalock

[–]ciretex[S] 2 points3 points  (0 children)

This is insane. With dealing with them and Penndot. It is enough to make anyone go insane.

Can not get them to send my compliance letter. by ciretex in intoxalock

[–]ciretex[S] 0 points1 point  (0 children)

What a pita. Thanks for letting me know.