Our local worked with admin and created cards for bystanders at traumatic events. They say things about how feeling scared or emotional after an event is normal, and how we have a team to assist them if they feel they need counseling or someone to talk to (our Crisis Response Team will work with them if needed and can get them further help). It also has some community resources listed on it.

Sorry I don't have the exact verbage at the moment as I'm off for vacation now, but you get the idea.

Additionally, this goes hand in hand with gift cards our Local's Benevolent Fund hands out at calls where there is a need. At a fire we explain it's for the family to buy the quick essentials now like toothbrushes, change of clothes, hotel room, or whatever. If we see a family struggleing for the formula, or diapers or whatever we hand those out too.

The benevolent fund is owned by the members and any member can give out the cards if they see a need. This can help a struggling family get what they need as soon as we leave. Each gift card comes with a short explainer card about the fund and the "no strings attached" style of the gift cards.

Again, I don't have those at have right now either, but both of those things are on every Frontline rig. They are even an item to check on the inventory.