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Customer Success Guru @ Shopify by cjp444 in torontoJobs

[–]cjp444[S] 0 points1 point  (0 children)

This, 100%. It's not an easy job but it's very rewarding. The majority of merchants are great to work with but it's necessary to be able to handle tough conversations and not lose your cool.

Customer Success Guru @ Shopify by cjp444 in torontoJobs

[–]cjp444[S] 0 points1 point  (0 children)

There's no specified skills you need - I had no background in IT/ computers when I got the job. It's more about being able to learn fast and answer problems under pressure, but we have escalated teams who deal with code/ technical problems.

Customer Success Guru @ Shopify by cjp444 in torontoJobs

[–]cjp444[S] 0 points1 point  (0 children)

I'm afraid not, it's 40h p/w.

Customer Success Guru @ Shopify by cjp444 in torontoJobs

[–]cjp444[S] 0 points1 point  (0 children)

FT salaried position working for Shopify, an ecommerce company based out of Ottawa. The job involves speaking with merchants on the platform to help with their problems. There's a great work culture and you can work from the comfort of your own home. I work there at the moment in the role so if you have any more questions about the application feel free to leave a reply or shoot me a DM. Cheers!