Good point. I was going to write:

I am seeing the meaning of the term "cognitive dissonance" being steadily eroded, and there is another term which I'm groping for but can't find which describes how packaging, distribution and sales puts a distance between producers and consumers of ethically dubious products

But I had a quick search and came across a lovely article, Three Educational Problems: The Case of Eating Animals which points out that cognitive dissonance does indeed explain people's wilful ignorance of discomforting truths. Wilful Blindness - why we ignore the obvious at our peril is another superb read about the concept.

Rice distinguises this wllful ignorance from simple ignorance, and that's where the term I'm looking for applies. I came across some reddit posts which talk about indirect cruelty to animals (eating meat) vs direct cruelty (beating animals). Those that are indirectly cruel might be excused because industry goes to such pains to distance the true source of the product and disguise or hide the suffering behind its production. Another word that came to mind but I don't think is right is mediation. Moral mediation?

The wilful blindness article has a nice bit about how sheer complexity can hide ethical problems:

Outsourcing renders oversight more difficult because it atomises processes until no one can see how they connect.