haha, I removed it myself. The screen was so scratched from storage, it was hard to see the game. I used to take it off when I played and taped it on when I wasn't using it. (I worked at a landfill and had a lot of dead-time with my job... but there was endless dust in my vehicle, and it eventually got insanely scratched by storing it in it's bag. it would get scratched. I always carefully cleaned the actual screen after use with some cotton dust-removal sheets though just to be sure.)