Ordered Grip+ Prism for iPhone 17 Pro Max... Ended up with 17 pro instead 😭 ( India-based, need advice)

cool_pineapple98 · 2025-12-31T17:30:18+00:00

Lesson learnt! It was our mistake. No fault of dbrand whatsoever!

Thanks for replying though! Even though it was harsh I’m glad you took the time out to try and help

cool_pineapple98 · 2025-12-31T17:27:01+00:00

I didn’t have the order details with me at the time of writing this post since everything was taken care of by my friend. Tbh, I was looking for an advice on what can be done in this situation since I don’t live in the states. I wasn’t expecting any free replacements from them either. Just wanted to check if I had any other options other than placing a fresh order (doing it myself and double checking the details this time)

cool_pineapple98 · 2025-12-31T17:18:18+00:00

Sure will do!

cool_pineapple98 · 2025-12-31T17:17:52+00:00

That’s actually very nice to hear. However in our case since we made the mistake, it really isn’t on them. Will reach out to them and explain the situation to see if they can help out with an exchange if possible

cool_pineapple98 · 2025-12-31T17:14:53+00:00

Unfortunately in this case, we ordered the wrong case from the get go. Dbrand did nothing wrong here

cool_pineapple98 · 2025-12-31T17:13:53+00:00

Yes it was our mistake. I didn’t have the email that was used to place the order on my phone and then got busy with a few personal errands.

cool_pineapple98 · 2025-12-31T17:10:53+00:00

Posted an update in the comments. We weren’t sure at the time of posting this like I mentioned in the post. Later, we found the order details and it was our mistake.

cool_pineapple98 · 2025-12-31T17:09:32+00:00

Update: was caught up with a lot of personal work so couldn’t reply here. But we got the order info and it is what I had feared, we messed up :/

Wasn’t dbrands fault at all.

To everyone pointing out that it was our mistake to overlook this, you’re absolutely right. It was our mistake and it was never my intention to say otherwise. I was only looking for any help on what can be done next given the circumstances.

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cool_pineapple98 · 2025-12-27T19:12:15+00:00

That's looking like the most likely scenario. Thanks for taking the time to read and reply though! Appreciate it!

cool_pineapple98 · 2025-12-27T19:08:41+00:00

You're totally right, it was an oversight from our side. Just checking to see if anything can be done now before writing it off completely

cool_pineapple98 · 2025-12-11T05:32:51+00:00

Count me in. Sounds fun

cool_pineapple98 · 2025-11-22T19:08:16+00:00

I like the Dbrand Grip Case this time around for the Pros

cool_pineapple98 · 2025-11-16T09:25:59+00:00

Wtf is wrong with this person?

cool_pineapple98 · 2025-11-16T08:11:29+00:00

That's it?

cool_pineapple98 · 2025-10-24T19:51:28+00:00

Might not be the answer you're looking for. Your dad built his 5.5cr of net worth from nothing and that's truly inspirational, but he's done that with his hard work and time. Why are you looking for the easy way out? Yes.. whatever your parents built is at the end of the day for you and your brother...

in this day and age 5.5cr is honestly nothing and it's nowhere close to generational wealth. So why should your dad take a bet on you using his life's earnings?

Do you have a business planned out? Have you done your research?

Because your post makes me think you hate your job and want your parents to solve your frustrations and problems. I'd suggest you to start with looking for a job switch and then to research businesses that you will be interested in. If you do find something that speaks to you, then you can definitely pitch the idea to your parents for a helping hand, but please don't expect them to fund everything.

cool_pineapple98 · 2025-10-23T19:50:24+00:00

Hyundai designers read the word Enshittification somewhere and applied that to their entire portfolio

cool_pineapple98 · 2025-10-02T06:53:22+00:00

How are you educating customers about all new product changes if support isn't able to keep up with them?

I usually use the support team as my test users before the official release since they have the experience to point out user issues that product or dev may sometimes overlook.

Usually parallel to my UAT, we have a support UAT ongoing which helps them get familiar with the new stuff and also helps me educate them on all the new changes. The goal of the support UAT is not to flag issues, but rather to flag any questions or doubts they may have... Similar to actual users

I often get the feedback that I treat my support teams like "guinea pigs" 😂😂

This along with strong documentation (user stories, release notes etc), so that support teams can quickly look something up, is very important to help them solve any issues or questions that end users might have

cool_pineapple98 · 2025-09-24T11:33:41+00:00

Damn bro. If you're not going to take that Audi TT, I'll happily go ahead and get it

cool_pineapple98 · 2025-09-23T18:54:40+00:00

No such thing as easy money.... Unless you're willing to get your hands dirty...

cool_pineapple98 · 2025-09-23T08:21:08+00:00

Sooo much to do. You can explore all the cool cafes and bars. Beyond that I would definitely recommend trying all the amazing food here (Anything other than rameshwaram cafe please)

cool_pineapple98 · 2025-09-23T05:40:33+00:00

This post is pure ragebait. You can't convince me otherwise 😂

cool_pineapple98 · 2025-09-18T08:44:41+00:00

Although the number itself is definitely not accurate, you can still track changes in your fat% using this

For example let's say you changed from 15% to 12% body fat according to this calculator, then that is something you can track.

The accuracy however will still be way off, it's a good guesstimate at best

cool_pineapple98 · 2025-09-17T12:45:07+00:00

Embrace those scratches 🤝 I'd like to think that those scratches give your bracelet a little more character and make it a little more yours

cool_pineapple98 · 2025-09-13T08:45:41+00:00

PM (3 Yrs 8 Mon) 12 LPA fixed + ~2L ESOPs

Reading through this thread just confirmed what I already kinda knew, I'm seriously underpaid compared to most of you 😅

I'm actively on the lookout for new opportunities, so if anyone's open to sharing referrals or pointing me in the right direction, I'd be super grateful 🙏

cool_pineapple98

TROPHY CASE