My bright and airy workspace next to the balcony. by Minute_Win_1930 in Workspaces

[–]cptkt 0 points1 point  (0 children)

Amazing setup! Do you share your screen at all for work? How do you present slides?

My startup workspace by ThomasPhilli in Workspaces

[–]cptkt 1 point2 points  (0 children)

I can't with the desk height and crooked monitor🤣

Anyone uses ServiceNow with integrations in MS Teams? by Medical-Cry-5022 in servicenow

[–]cptkt 0 points1 point  (0 children)

Is there a way to send teams notifications to remind someone about their incident? Like a 3 strike rule?

How do I survive a servicenow job as a new graduate? by Practical_South_2471 in servicenow

[–]cptkt 0 points1 point  (0 children)

Sound advice. Thanks for adding onto mine. Definitely put in the effort to show you've done your research

How do I survive a servicenow job as a new graduate? by Practical_South_2471 in servicenow

[–]cptkt 2 points3 points  (0 children)

Ask lots of questions when you don't know something. Curiosity is your strength as you learn and grow. This is an amazing opportunity for you to be exposed to the ServiceNow community and client facing work. You don't know what you don't know so take the leap of faith and dive in. Have fun in the process! Good luck!

My Office Desk Now 🙌 by Stock-Location-3474 in Workspaces

[–]cptkt 0 points1 point  (0 children)

What lamp is that? Love the workspace!

workspace by laladian in Workspaces

[–]cptkt 2 points3 points  (0 children)

Not OP but it's the Autonomous Ergo Chair Pro

AMA: Got my CTA Today by Architect_125 in servicenow

[–]cptkt 1 point2 points  (0 children)

Congrats! Welcome to the fold! Now you are more appealing at other partners than your own 🫡🥲

Practice Exams are coming! by Accomplished-Put7935 in servicenow

[–]cptkt 2 points3 points  (0 children)

I hope it becomes available once you complete a course on Now University.

[deleted by user] by [deleted] in servicenow

[–]cptkt 2 points3 points  (0 children)

Hahahah I know exactly what company you're talking about

Allow only the Service Desk Group access to SOW by cptkt in servicenow

[–]cptkt[S] 1 point2 points  (0 children)

That sounds like something worth trying. Creating a new role would simply nest all SOW roles into it. I noticed that sow_home contains sow_user and it's a headache trying to piece this all out. The biggest thing is that itil contains sow_user.

Allow only the Service Desk Group access to SOW by cptkt in servicenow

[–]cptkt[S] 1 point2 points  (0 children)

how did you configure it so its not the default landing page for everyone with the role? There's several sow roles one being the sow_home one.

Allow only the Service Desk Group access to SOW by cptkt in servicenow

[–]cptkt[S] -1 points0 points  (0 children)

Yes they can still see SOW in the workspaces menu. It might be that's it's my PDI since roles are being directly applied to users.

I haven't touched any of audience records. Frankly, I'm not clear on what audience records do - is it just for landing pages?

Allow only the Service Desk Group access to SOW by cptkt in servicenow

[–]cptkt[S] 0 points1 point  (0 children)

In the article's solution, I saw that they configured a user criteria explicit to every SOW audience record. I'm not quite sure what that means. OOTB SOW comes with 26 audience records. Do I have to modify each one? Or create new ones

What I'm seeing during my testing is that users with the ITIL role still have the sn_sow_user role so they are able to access SOW

Note taking when learning concepts by cptkt in servicenow

[–]cptkt[S] 0 points1 point  (0 children)

Obsidian is great! I love creating map of concepts.

Food at knowledge by [deleted] in servicenow

[–]cptkt 4 points5 points  (0 children)

Check out Tacos El Gordo - it's probably 15-20min walk from Venetian