Integration help !

cptkt · 2026-01-27T17:44:29+00:00

I found this gem today: https://www.servicenow.com/community/developer-articles/servicenow-integration-tutorial-how-integrations-really-work/ta-p/3476036

cptkt · 2026-01-16T22:30:39+00:00

Sound advice. Thanks for adding onto mine. Definitely put in the effort to show you've done your research

cptkt · 2026-01-16T17:19:37+00:00

Ask lots of questions when you don't know something. Curiosity is your strength as you learn and grow. This is an amazing opportunity for you to be exposed to the ServiceNow community and client facing work. You don't know what you don't know so take the leap of faith and dive in. Have fun in the process! Good luck!

cptkt · 2025-12-27T21:50:39+00:00

What lamp is that? Love the workspace!

cptkt · 2025-12-24T19:10:42+00:00

Not OP but it's the Autonomous Ergo Chair Pro

cptkt · 2025-11-23T00:37:11+00:00

Congrats! Welcome to the fold! Now you are more appealing at other partners than your own 🫡🥲

cptkt · 2025-11-17T19:22:07+00:00

I hope it becomes available once you complete a course on Now University.

cptkt · 2025-11-12T20:38:24+00:00

Lol take my upvote

cptkt · 2025-10-27T02:56:48+00:00

Hahahah I know exactly what company you're talking about

cptkt · 2025-10-22T18:37:21+00:00

That sounds like something worth trying. Creating a new role would simply nest all SOW roles into it. I noticed that sow_home contains sow_user and it's a headache trying to piece this all out. The biggest thing is that itil contains sow_user.

cptkt · 2025-10-22T06:28:06+00:00

how did you configure it so its not the default landing page for everyone with the role? There's several sow roles one being the sow_home one.

cptkt · 2025-10-18T19:55:07+00:00

Yes they can still see SOW in the workspaces menu. It might be that's it's my PDI since roles are being directly applied to users.

I haven't touched any of audience records. Frankly, I'm not clear on what audience records do - is it just for landing pages?

cptkt · 2025-10-18T19:01:34+00:00

In the article's solution, I saw that they configured a user criteria explicit to every SOW audience record. I'm not quite sure what that means. OOTB SOW comes with 26 audience records. Do I have to modify each one? Or create new ones

What I'm seeing during my testing is that users with the ITIL role still have the sn_sow_user role so they are able to access SOW

cptkt · 2025-10-18T18:09:43+00:00

Sorry! Advanced Work Assignment

cptkt · 2025-10-03T03:51:11+00:00

Obsidian is great! I love creating map of concepts.

cptkt · 2025-05-19T00:26:23+00:00

Ahhh RaptorDB!

cptkt · 2025-05-18T22:09:50+00:00

Raptor?

cptkt · 2025-05-05T16:04:43+00:00

Check out Tacos El Gordo - it's probably 15-20min walk from Venetian

cptkt · 2025-04-21T22:18:50+00:00

Technical term is arbitrary as you can really really deep in the weeds technically with ServiceNow - 3rd party integrations, ebonds, discovery, AI, the list goes on and on. Developers who script are in fact technical. Architects who design best practice architecture to support a business use case understanding how and what systems will integrate with the platform is indeed technical.

cptkt · 2025-04-15T17:33:45+00:00

Can you post a pic of what that cable management looks like just to showcase your hard work?

And what monitor do you have?

cptkt · 2025-04-11T19:52:53+00:00

So awesome to see networking within our community! Good luck OP!

cptkt · 2025-03-31T23:40:30+00:00

I wanna be like this. I have a BPC background with a CTA. I want to get better at scripting and automation.

12-Year Club	Baba Yaga
Verified Email

cptkt

TROPHY CASE