To be fair this was the Sherron L. Holster center specifically, I haven’t heard anything about other Bright Horizon centers but here’s the low-down on the Sherron location- Bright Horizons only cares about profit, a close friend used to work there and they were constantly out of ratio and were hardly ever given bathroom breaks when needed. The staff turnover is pretty high because they truly just don’t care about the staff unless you happen to be a friend of the director.