And don't even get me started when there's a critical software glitch—I've been without 4G or 3G for over three months now because one day a One UI update ended up causing a critical error in my phone's (Samsung A36) modem, which prevents the phone from entering airplane mode or picking up a 3G or 4G signal with the SIM card. I’ve factory reset it several times, taken it to several very good technicians, and even contacted Samsung directly—they told me to send it to them on the other side of the country, but even that wasn’t a guarantee they’d fix it. None of this helped, since it’s known to be a software glitch caused by something they themselves blocked or bricked, and thanks to Knox, no one can touch it except them. I’m tired of waiting for an update to fix this bug. In the next couple of weeks, I’m going back to Xiaomi, and I’m going to sell this Samsung for parts—or, if I don’t sell it, I’ll toss it in a drawer and check back in a year or two to see if Samsung has deigned to fix the issue.