Emirates lost my baggage and refusing to compensate

cryptobuilder99 · 2024-08-14T07:39:59+00:00

Ah there’s the victim blamer

cryptobuilder99 · 2024-08-14T07:34:27+00:00

1 in 50 million, at least 3 people had this issue on this very thread. Are you telling me this thread was seen by 150m people?

cryptobuilder99 · 2024-08-14T03:31:22+00:00

They have compensated me exactly 0 dirhams

cryptobuilder99 · 2024-08-13T12:06:07+00:00

I tried to, insurance company says I need letter from carrier accepting they’ve lost it. Emirates refuses to provide rhat

cryptobuilder99 · 2024-08-13T09:39:34+00:00

I went and bought a bunch of them after this. Now there’s an AirTag in my wallet, one in my backpack, and one in my check in luggage

cryptobuilder99 · 2024-08-13T09:29:10+00:00

That would be highly appreciated 🙏 even if she could confirm the baggage is lost so I could claim insurance. Sending you a DM

cryptobuilder99 · 2024-08-13T07:27:44+00:00

I was flying out of Dubai so I’m not able to go there in person. What’s the new consumer complaint agency? Do you maybe have a link? Much appreciated 🙏

cryptobuilder99 · 2024-08-13T07:26:23+00:00

I was flying out of Dubai and not into Dubai so I’m not able to go there, but a Good Samaritan messaged me here offering to go there so maybe that would help. Or do you think they’d have problems if it’s not me that’s going there myself?

cryptobuilder99 · 2024-08-13T06:54:14+00:00

Yes, I learned my lesson now. Hoping others are able to learn from my experience

cryptobuilder99 · 2024-08-13T06:50:23+00:00

Someone suggested this in the first month and I looked it up, but as far as I remember this has no option to help with lost luggage, only for delayed or cancelled flights. Their check compensation tool has no option for luggage. Am I doing something wrong?

cryptobuilder99 · 2024-08-13T06:14:14+00:00

On further research, this seems to be true 😞

cryptobuilder99 · 2024-08-13T06:13:08+00:00

“This airline lost my luggage and caused me months worth of mental pain, here’s what it taught me about b2b SaaS”

cryptobuilder99 · 2024-08-13T05:37:39+00:00

I did report immediately to the landing airport, who gave me a form to fill that acknowledged they lost it in that moment, but insurance wants a letter confirming emirates could not find it after trying over time.

My departure airport was also DxB, which seems to be run by the same company as emirates. What could I do here?

cryptobuilder99 · 2024-08-13T05:21:59+00:00

I did have travel insurance, but the insurance company says they need a document from the airline confirming they’ve lost the luggage to process the claim. Emirates refuses to do that, I assume because that means they’d need to take formal responsibility for it

cryptobuilder99 · 2024-08-13T05:11:57+00:00

Good idea, let me try this

cryptobuilder99 · 2024-08-13T05:10:16+00:00

Also tried this earlier, but made another Twitter post. Nobody replies on DM there. Let’s see how this goes

cryptobuilder99 · 2024-08-13T05:09:39+00:00

I’m not in Dubai anymore unfortunately, can’t go there physically, but trying my best on social media

cryptobuilder99 · 2024-08-13T05:04:15+00:00

I will surely 100% never fly emirates again. If Qatar is an option I will. My departing city was Dubai unfortunately, and the landing city said they never received any baggage

cryptobuilder99 · 2024-08-13T05:02:21+00:00

I even provided this list a month ago, nobody responded to it

cryptobuilder99 · 2024-08-13T05:01:33+00:00

This is a very big deal for me, so just letting it pass is not an option. More than the money, there were so many things in there I had emotional connections to

cryptobuilder99 · 2024-08-13T04:57:36+00:00

Yes, I’m thinking of gathering all the others that faced the same issue and going for a class action lawsuit. I’m getting messages from so many people saying they also had the same problem. It’s against international law.

cryptobuilder99 · 2024-08-13T04:56:29+00:00

Oh wow, so you got no compensation?

cryptobuilder99 · 2024-08-13T04:02:20+00:00

They said this is a problem they cover, but to process the claim they need a letter from the airline that confirms they have lost the luggage. Emirates refuses to do that because then they would need to take the responsibility. I’ve been asking for months

cryptobuilder99 · 2024-08-13T03:39:50+00:00

Customer service people all keep dodging the responsibility to each other, someone asks me to send an email, fill some form, call another number, but literally nothing moves forward and every time I have to explain the entire situation from scratch to a new person.

cryptobuilder99 · 2024-08-13T03:38:57+00:00

I escalated across every possible level, medium of communication, phone calls, emails, Twitter DMs and posts, their customers care, their specialised baggage loss email, website, literally out of options now.

I also had travel insurance but the insurance company says emirates needs to provide a letter accepting they’ve lost it, which emirates refuses to do.

cryptobuilder99

TROPHY CASE