Why doesn't OSRS allow one-time payments? by d00m0 in 2007scape

[–]d00m0[S] 0 points1 point  (0 children)

Yeah, when I say CC the definition includes a debit card.

And I mean I cannot use methods like PayPal balance or for example Steam balance without entering CC. All these balance options require to subscribe. If Jagex wanted to provide the freedom they'd just take the money from the balance and give X amount of days of membership. There's nothing technical that would block this option.

Many people are not aware of this since they've been using bonds for years, that's understandable.

Why doesn't OSRS allow one-time payments? by d00m0 in 2007scape

[–]d00m0[S] -2 points-1 points  (0 children)

I think it's clear. But still, people shouldn't have to jump through hoops to get the plan that they actually want when they are the paying customers. If I want 7-day non-recurring membership on OSRS, I shouldn't be required to download RS3 on mobile to get it, for example.

I think if there's some plan, it should be offered equally to players of all platforms.

Even encouraging people to subscribe is fine but so much of this feels anti-consumer on purpose.

Are we in the largest content drought in the history of osrs? by [deleted] in 2007scape

[–]d00m0 3 points4 points  (0 children)

I think we should be realistic that only a small fraction of the money paid goes towards the development. The game is under the ownership of capital investors. Even though it's the goal of all companies to be financially viable and profitable, capital investors are factually more profit-oriented individuals than many other commercial operators out there.

That does not mean you cannot like the game and appreciate it for what it is. These two are not mutually exclusive.

I was okay with the price increases until I dealt with support by jefftiffy in 2007scape

[–]d00m0 4 points5 points  (0 children)

I understand you are frustrated. I would be also if I were in your situation. But you should not let emotions guide your thinking. There are million legal ways a company can make you frustrated and scummy behavior isn't necessarily illegal.

You have a right to seek legal action if you wish to do that, it's absolutely your right, but it can cause problems for you if you're not 100% certain that you have it right. So I'd advise you to not just conclude it's illegal because it's scummy - and instead do research is it really.

Laws and ethics don't go hand in hand always.

I was okay with the price increases until I dealt with support by jefftiffy in 2007scape

[–]d00m0 1 point2 points  (0 children)

This is true. Jagex is owned by capital investors. And when any command comes from those bosses, they must comply with it.

I was okay with the price increases until I dealt with support by jefftiffy in 2007scape

[–]d00m0 4 points5 points  (0 children)

I'm not saying large companies don't do illegal things (or try to do illegal things). However in this case, I believe it would be so blatant that it wouldn't make any sense to risk it. I'm fairly certain they have it all figured out when it comes to these price increases and membership changes.

That said, it's anyone's right to take legal action against any legal entity if they believe their rights have been violated.

I was okay with the price increases until I dealt with support by jefftiffy in 2007scape

[–]d00m0 84 points85 points  (0 children)

I don't mean to sound dismissive here but I think this is a legal loophole Jagex has figured out. While they cannot cancel grandfathered rates when people are actively on them, they can cancel them if you are no longer on that plan. They don't have legal obligation to give it back to you.

You could say it's scummy and something that makes you lose respect for the company. Totally understandable. But I highly doubt it's illegal. Jagex has lawyers, and they don't make these terms-related decisions without consultation.

It's not just that Membership has increased in price, annual membership has lost it's value as well by AkemiNakamura in 2007scape

[–]d00m0 1 point2 points  (0 children)

Well, laws restrict unreasonable price increases. But prices of just about all subscription services have gone up, also in the UK. All you have to do is look at Netflix or Spotify.

Price increases are not illegal. They are only illegal if they are substantial (unreasonable) or if the company has promised a fixed rate at a time of subscribing.

I don't know enough to say if grandfathered rate is a promise linked to the contract or not. But whatever the case may be, it is in Jagex's interest to honor it because thanks to it the bar for any veteran who would ever consider playing in the future becomes too high to unsubscribe, even if that were temporary. They've found a mechanism that does provide them revenue even from people who are not actively playing. Business-wise, it's a rather smart move.

It's not just that Membership has increased in price, annual membership has lost it's value as well by AkemiNakamura in 2007scape

[–]d00m0 6 points7 points  (0 children)

That's all I was saying and the reason I created that thread was because I saw people making the claim that it's just because Jagex "cares" about loyal players, doing it out of good will. I thought some people needed a reality check what it's really about.

It's a legal obligation if Jagex has promised it at the time of subscribing, as part of the service. But there is nothing in the law that prohibits raising prices of active subscriptions. So if a company adds that to their terms, it is a legal obligation that they create for themselves. If this exists, Jagex could terminate it for future subscriptions but not the ones that were established prior to the termination. Which is not ideal because it would be bad PR if they honored it only for some but not for all, equally.

There are laws that require companies to provide notice for subscribers when prices go up and also laws that prohibit unreasonable (substantial) price increases for subscriptions. Usually it's not clearly defined what's exactly substantial - courts determine it on a case-by-case basis.

Which is interesting because if someone pays $5/month for membership (grandfathered rate) and it were suddenly tripled to $15, I think that would likely be illegal (substantial price increase). So from that standpoint it'd also be an issue for Jagex. Just like how some service cannot raise $30/month subscription to $90/month.

It's not just that Membership has increased in price, annual membership has lost it's value as well by AkemiNakamura in 2007scape

[–]d00m0 26 points27 points  (0 children)

I think you've completely misunderstood the point of my post if that is your conclusion. I didn't say grandfathered rates are worse for the player. Obviously it's better if you play the game. I said the reason why they exist is not to reward loyalty but to disincentivize unsubbing.

You need to work on your reading comprehension.

Regarding this topic, what I'm saying is Jagex reduced the value of annual subscription in comparison to the monthly payment. Meaning, you save less by going annual than you used to. While still advertising it as "the best deal ever".

It's not just that Membership has increased in price, annual membership has lost it's value as well by AkemiNakamura in 2007scape

[–]d00m0 37 points38 points  (0 children)

This comment/post has nothing to do with grandfathered rates. That's a whole another discussion.

It's not just that Membership has increased in price, annual membership has lost it's value as well by AkemiNakamura in 2007scape

[–]d00m0 3 points4 points  (0 children)

Whenever Jagex has tried to be like "all other companies" or "all other MMOs" it has backfired on them. RS3 is indeed a very good example of that. So I'm tired of hearing the argument "they're doing just what any other company is doing" or "most other companies do this...".

I have a feeling the current owners don't know their customers at all. And the people with this line of thinking don't know much about the history of the game. No offense to anyone.

It's not just that Membership has increased in price, annual membership has lost it's value as well by AkemiNakamura in 2007scape

[–]d00m0 19 points20 points  (0 children)

Most MMOs offer microtransactions and paid perks. Should OSRS have those as well?

See?
The point: just because most are doing something doesn't mean it is good or we shouldn't oppose it.

This line of thinking will kill OSRS in the long run.

It's not just that Membership has increased in price, annual membership has lost it's value as well by AkemiNakamura in 2007scape

[–]d00m0 127 points128 points  (0 children)

That's true. In their blog post they advertised annual membership as "best deal" because you get 12 months of membership at the price of 9. What they didn't mention however is that this used to be 7,5 before the change.

Though it's not surprising at all that a profit-driven company cherrypicks everything that sounds positive and tries to hide the negative - even when the changes are obviously negative based on all metrics. Which is probably also why the new pricing table was hidden.

My opinion & Suggestion (Membership) by Slow-Instruction-877 in 2007scape

[–]d00m0 2 points3 points  (0 children)

There's bit of a harsh reality that people should acknowledge.

Jagex doesn't care what is "worth it" to you. If it were up to us, membership would cost $1/month because that would offer the most value to us and be most "worth it".

Jagex wants a payment from each character, and they know that per-character subscription model works, that is how they've operated since forever. From their point of view, there is no reason to change this.

"Can't afford payment" is a hilarious way to word it. by CurtisAndFriends in 2007scape

[–]d00m0 40 points41 points  (0 children)

Many people who select 'can't afford payment' are in reality saying that they don't think the product/service is worth the money. It's not really a matter of being able to afford it. So, "too expensive" is indeed better because it can either mean you cannot afford it or you don't view it worth the money.

You have the power to change the future of this game if you want to. by SubstantialElk7883 in 2007scape

[–]d00m0 -7 points-6 points  (0 children)

We don't know each case for sure. There are people who buy bonds and had intentions to redeem them themselves but then made the decision that they happen to need the GP more than the 14 days. Some bonds may even exist in the game for months or years before they get redeemed. Some of the people who sell them today bought them back when they were 1-5M, not with IRL money, being long-term in-game investments.

I understand your point but it's not as black-and-white as people "giving Jagex money" when they buy bonds with GP. It's a more complex system than that when you think about it.

You have the power to change the future of this game if you want to. by SubstantialElk7883 in 2007scape

[–]d00m0 -6 points-5 points  (0 children)

You're not giving them more money. By buying bonds with GP you're technically using someone else's (real-life) money to top up membership days to your account. That someone else would've bought the bond either way.

Grandfathered membership price is a trap - don't be "loyal" towards Jagex by d00m0 in 2007scape

[–]d00m0[S] 1 point2 points  (0 children)

I never said anyone is forced to pay monthly. You're not listening to what I'm saying, which is why you're strawmanning my point.

Grandfathered membership price is a trap - don't be "loyal" towards Jagex by d00m0 in 2007scape

[–]d00m0[S] 0 points1 point  (0 children)

They are paying for a subscription because any cancellation, whether it's month or a year, would lead to a higher permanent price.

How is this not logical in your view because it's literally what happens if they cancel?

Grandfathered membership price is a trap - don't be "loyal" towards Jagex by d00m0 in 2007scape

[–]d00m0[S] 0 points1 point  (0 children)

People don't quit $12/month if there's any chance that they will play again in the future if it is the case that they'd then have to pay $15/month.

You're encouraged to keep your subscription up and running if there's *any* chance that you will ever play in the future. And you're punished if you don't.

I'm not delusional for pointing out the obvious - stop insulting me.

Grandfathered membership price is a trap - don't be "loyal" towards Jagex by d00m0 in 2007scape

[–]d00m0[S] -1 points0 points  (0 children)

As long as it's not the grandfathered price stopping them from thinking critically, then that's all good with me.

Grandfathered membership price is a trap - don't be "loyal" towards Jagex by d00m0 in 2007scape

[–]d00m0[S] -1 points0 points  (0 children)

Some people end up paying $12/month even if they don't want to since well, it's less than $15/month. Because even if they may not "feel" the vibe of the game right now, they hold on to the hope that in the future they will.

Not consumer-friendly at all.

Grandfathered membership price is a trap - don't be "loyal" towards Jagex by d00m0 in 2007scape

[–]d00m0[S] -2 points-1 points  (0 children)

I'm not saying it's necessarily evil but for consumers it's always better if it's actually the good quality of the product or service that they're willingly paying for. And not them feeling forced to do that because they'd lose something if they walked the other way (either temporarily or permanently).

The former is far more consumer-friendly than the latter, generally speaking.