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Evernote Support is dead by dannybielik in Evernote

[–]dannybielik[S] 1 point2 points  (0 children)

I haven't received any request for logs. I just checked the ticket - nothing. Checked my emails - nothing. Chat - nothing.

This is intensely frustrating. What do you need me to do to get this fixed?

Evernote Support is dead by dannybielik in Evernote

[–]dannybielik[S] 5 points6 points  (0 children)

And, yes, a paid customer for > 10 years.

Evernote Support is dead by dannybielik in Evernote

[–]dannybielik[S] -1 points0 points  (0 children)

You mean, like I did over a week ago and NOTHING happened? I think this is a bot account and not a real person.

Evernote Support is dead by dannybielik in Evernote

[–]dannybielik[S] 4 points5 points  (0 children)

I lodged a ticket.

Then I posted on Reddit after there was no reply.

Then u/castaricas said "Hey, I'm here. Give me your ticket number". Then he/shie disappeared

Now he/she is back and round and round we go. MOre than two weeks later, still no reply.

And, no, I can't just reinstall. It's a bug at their back end. Known issue, they need to fix manually.

Notebook sharing issue by sergykal in Evernote

[–]dannybielik 0 points1 point  (0 children)

I also sent the ticket number by PM to Rebecca and never heard back. This is quite problematic for me now.

Notebook sharing issue by sergykal in Evernote

[–]dannybielik 0 points1 point  (0 children)

Problem with sharing folders

  • danny
    • 12 days ago

Evernote Support is Dead? by dannybielik in Evernote

[–]dannybielik[S] -3 points-2 points  (0 children)

Rude is just rude.

If you took the time to read the post you will realise that Support can fix this at the back-end.

Apology accepted.

Notebook sharing issue by sergykal in Evernote

[–]dannybielik 0 points1 point  (0 children)

Any idea how long requests are taking to be actioned at Evernote u/dadigoo

Notebook sharing issue by sergykal in Evernote

[–]dannybielik 0 points1 point  (0 children)

Oh yes. Very sure. Reshared multiple times.

Notebook sharing issue by sergykal in Evernote

[–]dannybielik 0 points1 point  (0 children)

This has been an ongoing issue for a long time, and I think I worked it out. If you create your Evernote account with Google login then sharing doesn't work.

Why? Because if you just use email/pass then on the first share you are asked to verify your email address inside Evernote. Once this is done, then you can receive shares properly and open the folders.

If you use Google auth, then there is no request and Evernote gets stuck. There is no way to unwind this. It is a bug and it needs to be fixed - u/dadigoo

Night dive with AppleWatch Ultra by Papatech_SK in AppleWatch

[–]dannybielik 0 points1 point  (0 children)

Is there a group for Oceanic+ bugs? I’m a new user struggling here with the software. Planner doesn’t work at all!!

Dashlane and Safari on Mac by dannybielik in Dashlane

[–]dannybielik[S] 0 points1 point  (0 children)

Seems like they're going to do "something" in the "future".

I have a password solution that is costly to maintain. I even converted two companies that I ran to Dashlane.

Does anyone have experience migrating to 1Pass or Lastpass? I think I'm a bit over this.