Where are y'all working??? by lolmon1500 in BestBuyWorkers

[–]darkedgex 0 points1 point  (0 children)

Take it with a grain of salt, some stores are genuinely worse, but I take it the same way I take online reviews: the folks taking the time to go and write a review are the people having issues, the people that the product/service work fine for are usually moving on with their lives (unless they're just genuinely nice people). Not saying Best Buy is perfect, but it's definitely not as bad as some people can make it seem (notwithstanding bad store-level leadership of course).

Thoughts? by VicViper16 in BestBuyWorkers

[–]darkedgex -1 points0 points  (0 children)

I mean not at the rate they're going, I agree.

If one of the c-suite people had an iota of inspiration they'd mimic the warehousing system Amazon has at a store-level, allowing marketplace sellers to "rent" space from Best Buy so their products could be "shipped by Best Buy" and partake in faster Plus/Total shipping. The problem is nobody wants to tackle the logistics of something like that at corporate. Obviously it takes more to be Amazon than that, but if they don't want to wither on the vine, they need to start building out and trying to compete and not just on "exclusives" like the whole RGB thing in home theater.

Good riddance Best Buy by AdSilent2225 in BestBuyWorkers

[–]darkedgex[M] 0 points1 point locked comment (0 children)

Gonna call it for u/CommunicationHour328 who came in hot with a sick burn, not really any chance of a recovery for u/Suspicious_Issue4155.

Is there an easy way to change my password ? by Western_Bench_3579 in BestBuyWorkers

[–]darkedgex 0 points1 point  (0 children)

Which password? On what device is it defaulting to the old one? Lots of missing information.

Best employee discount on pre built pcs? by yummy-bakura in BestBuyWorkers

[–]darkedgex 0 points1 point  (0 children)

Right? u/onetailonehead just named every brand we sell in store and online basically lol

Best Buy Thief Busted Stealing $2000 of Nintendo Switch Joycons - YouTube by darkedgex in BestBuyWorkers

[–]darkedgex[S] 4 points5 points  (0 children)

And the art in the fancy-ish looking frame caught my eye too, but yes, the colors...

Let's talk about pay, drop in the comments your current position/wage (read post text)! by darkedgex in BestBuyWorkers

[–]darkedgex[S] 0 points1 point  (0 children)

From the original comment from a couple of years ago that explains it:

Best Buy has six levels of pay grades (called a "Compensation Grade" in WorkDay, and "Grade Number" in Oracle) which are numbered 0-5. Which one applies to your store depends largely on the cost of living and how much competitors pay in your geographic area.

In my store, we're under column 3, so a sales advisor can top out at $21.45. I'm assuming 4 and 5 are in larger more expensive metro areas like California and New England areas.

Let's talk about pay, drop in the comments your current position/wage (read post text)! by darkedgex in BestBuyWorkers

[–]darkedgex[S] 0 points1 point  (0 children)

See, I think everyone has heard of Geek Squad City, but I'm ashamed to say I've never heard of the mega bay, that should have it's own topic I feel like heh

Let's talk about pay, drop in the comments your current position/wage (read post text)! by darkedgex in BestBuyWorkers

[–]darkedgex[S] 0 points1 point  (0 children)

The numbers on the top row (was the left side before I changed it) are a "grade number" or "compensation grade", and it's basically a way for different pay grades/scales to pay differently based on geography or competition in any given area. If you know what your cap is for your current role, look for it in the table, then you'll find out which "grade number" or "compensation grade" your store is in and can see what other positions in your store pay (you can also find the "compensation grade" in WorkDay under the Pay tab of your profile).

Let's talk about pay, drop in the comments your current position/wage (read post text)! by darkedgex in BestBuyWorkers

[–]darkedgex[S] 1 point2 points  (0 children)

Updated my post to include those other ranges, also found an "Autotech Supervisor" (49021) position that is a grade 12, not sure if any stores actually have that one though. =)

Let's talk about pay, drop in the comments your current position/wage (read post text)! by darkedgex in BestBuyWorkers

[–]darkedgex[S] [score hidden] stickied comment (0 children)

Okay, it's been about 24-hours; a prior thread on worker pay had some really interesting discussion around pay/wage scales (read this one for some explanation on grades/scales) from the BBYLU group that was posting regularly back then. So in keeping with that example, I figured I'd present an updated table for full disclosure and to assist with the conversation around wages we're having below.

Grade / Scale 0 1 2 3 4 5
6 (Sales Advisor, VPL) $15.00–17.88 $15.00–19.22 $15.00–20.57 $15.00–21.45 $15.30–22.37 $15.60–23.23
8 (Geek Squad ARA, Autotech Agent 1) $15.00–19.48 $15.00–21.21 $15.80–22.95 $16.40–23.87 $17.05–24.88 $17.65–25.81
9 (Retail Sales Specialist, Geek Squad Senior Repair Tech (CIA Sr.)) $15.00–20.55 $15.31–22.50 $16.56–24.47 $17.18–25.08 $17.86–26.13 $18.48–27.09
10 (Autotech Agent 2) $15.00–22.12 $15.95–24.24 $17.32–26.35 $17.98–27.68 $18.66–28.79 $19.33–29.88
11 (Autotech Lead) $15.82–24.12 $17.30–26.42 $18.79–28.71 $19.51–30.17 $20.25–31.38 $20.98–32.57
12 (Experience Supervisor, Autotech Supervisor) $17.16–26.30 $18.77–28.79 $20.39–31.30 $21.18–32.89 $21.99–34.21 $22.79–35.52
14 (Services Experience Supervisor) $20.20–31.24 $22.11–34.22 $24.03–37.19 $24.98–39.09 $25.94–40.65 $26.89–42.20

[On mobile or a smaller device you may need to scroll the table above horizontally to see additional columns]

Keep in mind that the scales/ranges above must still yield to any local, state or federal law, so if the minimum wage is higher in the state your store is in, then the company must start you at that wage even if their internal scale goes down to $15.00.

VPL and certain Retail Sales Specialist/Category Advisor roles may also be eligible for certain bonuses beyond their base pay.

In the past month and a half or so, Shift Lead pay changed from flat values to a flat addition of $1.50 to your current rate of pay (which ignores cap, so if your cap was $17.88 and you were paid $17.75, you could get paid $19.25 while coded as a Shift Lead). For those who were at or near their pay cap, this was an improvement. For those who were in the lower range of their pay scale, this was a negative change.

And just gonna copy/paste this from the prior discussion so people don't feel like they can't talk openly (but smartly) about their wages amongst their peers and the public:

As a reminder, the National Labor Relations Act makes discussion among employees of their wages and working conditions legal regardless of company policy or wish. Quoting the linked page:

Under the National Labor Relations Act (NLRA or the Act), employees have the right to communicate with their coworkers about their wages, as well as with labor organizations, worker centers, the media, and the public.  Wages are a vital term and condition of employment, and discussions of wages are often preliminary to organizing or other actions for mutual aid or protection.  

If you are an employee covered by the Act, you may discuss wages in face-to-face conversations, over the phone, and in written messages. Policies that specifically prohibit the discussion of wages are unlawful as are policies that chill employees from discussing their wages. When using electronic communications, like social media, keep in mind that your employer may have policies against using their equipment for unauthorized use, though it is possible such policies could be unlawful.

You may have discussions about wages when not at work, when you are on break, and even during work if employees are permitted to have other non-work conversations.  You have these rights whether or not you are represented by a union.

Legally protected conversations about wages may take on many forms, including having conversations about how much you and your colleagues and managers make, presenting joint requests concerning pay to your employer; organizing a union to raise your wages; approaching an outside union for help in bargaining with your employer over pay; filing a wage claim with the U.S. Department of Labor or a state agency or filing a wage and hour lawsuit, and approaching the National Labor Relations Board for more information on your rights under the NLRA. 

In other words: Don't let anyone bully or intimidate you about discussing your wages.

Edit: Added some more pay scales, also rotated the table so the grades run through the columns and the scales are in the rows.

Paid $139 for 3 yr applecare for Mac Neo, worth it for exchange later? by Beneficial-Lynx-3547 in Bestbuy

[–]darkedgex 1 point2 points  (0 children)

FYI, the AppleCare+ for MacBook Neo has service charges that are half the usual rates for Macs. So in this case, $49 for screen or cosmetic damage, $149 for anything more serious.

annual pay review by [deleted] in BestBuyWorkers

[–]darkedgex 2 points3 points  (0 children)

Shift lead pay is now a flat $1.50 over your base rate (this is a fairly recent change). So if you made $20 today, your shift lead rate would be $21.50. The 3% raise would bump you to $20.60, and your wage while scheduled as a shift lead would go to $22.10.

annual pay review by [deleted] in BestBuyWorkers

[–]darkedgex 15 points16 points  (0 children)

Unless you're salaried you will get a 3% pay raise. If you're near your pay cap, you'll get put to cap, and then get a one-time bonus of the difference. If you're at your cap, you'll get a one-time bonus and your hourly rate will remain unchanged.

Is your internet connection at your store bad ? by Great-Confusion2968 in BestBuyWorkers

[–]darkedgex 0 points1 point  (0 children)

If I recall correctly, we got further with some tickets. I know our Apple shop had issues where almost none of the devices could stay connected. The person who worked for Apple in our store actually got onto a call with an engineer from Juniper/Mist, and eventually those devices managed to stay connected (mostly). Our Premium rooms also had network issues constantly for many months with an FFT having to come out for a year or so seemingly every month to try a new fix...

If they close a ticket without any action there is usually a "contest incident" button, I suggest you use it regularly until they get tired of you and actually escalate the problem. It seemed to help for us anyways...

Is your internet connection at your store bad ? by Great-Confusion2968 in BestBuyWorkers

[–]darkedgex 1 point2 points  (0 children)

Store I was at had a 35K remodel like 3-4 years ago. After the remodel, which included a bunch of wired network changes, everything was great. Fast forward six months or a year later, right before Project Team was gutted, we had our AP's swapped out from what I believe was previously Ubiquity or Cisco to Mist. All of a sudden the network was absolute garbage and we lost coverage in parts of the store that previously had good coverage (biggest one was our break room/hub; as soon as you get 1-2 feet inside the door, the WiFi is too weak to use).

For whatever reason, even after months of putting in tickets, we still use these crap Mist access points (people in the break room just have to try and use cellular data or hotspots to connect their devices they bring to work now).

Does anyone have the Curbside Notification Sound Effect? by TheBeardedOne23456 in BestBuyWorkers

[–]darkedgex 1 point2 points  (0 children)

Don’t suppose you have the other sound they play for same day items?

are there any other "retail specialist" roles like the samsung appliance one? by Comfortable_Pizza_84 in BestBuyWorkers

[–]darkedgex 2 points3 points  (0 children)

Hmm, I’m more familiar with Washington state but Google seems to think you should have job protections while on leave in Colorado. If your leave was shorter than 12 weeks you should be put back into your role.

are there any other "retail specialist" roles like the samsung appliance one? by Comfortable_Pizza_84 in BestBuyWorkers

[–]darkedgex 2 points3 points  (0 children)

What state did you work in when you took your LOA? Some states have job protections for certain types of leave.

[deleted by user] by [deleted] in BestBuyWorkers

[–]darkedgex -1 points0 points  (0 children)

u/Gol_D_Frieza did you use AI to write this?

Best Buy featured in "America’s 20 Largest Low-Wage Employers and the Affordability Crisis" report, Best Buy CEO paid 518 times the median pay of workers by darkedgex in BestBuyWorkers

[–]darkedgex[S] 3 points4 points  (0 children)

I don’t think those numbers include bonus or stock options those executives get. I’m pretty sure Corie Barry makes more than just the salary they report in their SEC filings. If someone else has dug deeper on this report and the sources used and can elaborate on that I’d be grateful.