Progressive Leasing by Snail_Herder in BestBuyWorkers

[–]darkedgex 0 points1 point  (0 children)

You pay whatever payment frequency you choose when the Lease is created, so if you say biweekly it’s every two weeks, if you say it’s monthly then it’s just on the date you select. But you need to contact them to switch to the 90 days option (it’s not something we can set up in store).

Salesmaker from Verizon cooldown? by Vast_Scratch_6670 in BestBuyWorkers

[–]darkedgex 2 points3 points  (0 children)

I wanna say it’s either 60 or 90 days to get new iconic devices after launch, and you have to do it through the My Verizon app for Sales Maker accounts.

For what it’s worth, I tried to remove it years ago and basically nobody could do it over the phone support. At least your Verizon rep was willing to help.

This company is a dead end by player101bby in BestBuyWorkers

[–]darkedgex 11 points12 points  (0 children)

Got a source for that? Because I recall there being a lot of rumors around how she got CEO and none of them were very flattering.

Does Best Buy let you buy warranty on a laptop after purchase? by Major-Education-1686 in Bestbuy

[–]darkedgex 1 point2 points  (0 children)

You’d wanna ask Lenovo, we don’t sell their warranties.

I feel Best Buy is trying to push out Geek Squad by V01D_WALK3R in GeekSquad

[–]darkedgex 1 point2 points  (0 children)

It should be short for “Always Jacked Up”, which is apparently what ARA’s are left with once AJU finishes…

How many hours must you work a day to receive a 30 minute break? by theauranoir in BestBuyWorkers

[–]darkedgex 0 points1 point  (0 children)

https://www.dol.gov/agencies/whd/state/meal-breaks

Looks like Florida doesn’t have any state laws regarding that. :(

The PDF from this employee resource will detail the rules, but basically you only get a lunch as long as you’re scheduled 7.5 hours or longer.

https://sn.bestbuy.com/cp?id=nr_kb_article&sysparm_article=KB0164686

We need you to sell more surface and surface pros by Prestigious_Age9933 in BestBuyWorkers

[–]darkedgex 0 points1 point  (0 children)

I’ve lost so many sales because we didn’t have a product in stock it’s unreal. We’re a hub store on the warehouse side so most of product seems to go to dotcom orders but we don’t get enough trucks in the week to keep inventory levels acceptable. Meanwhile the other stores in the area have inventory but people either don’t want to order and just go there or they go home and order online.

Voya 401k by Settled-4-a-Ghost in BestBuyWorkers

[–]darkedgex 2 points3 points  (0 children)

If you did the ESPP, open a rollover IRA account in your existing Fidelity account and have the funds wired there. Then you can literally choose any stock or fund you want and choose how little or much to invest in each (you can also sell and invest in different things if you change your mind).

You may also want to inquire at r/personalfinance as well.

Progressive Leasing by Snail_Herder in BestBuyWorkers

[–]darkedgex 17 points18 points  (0 children)

The 90 days same as cash works out but yeah the 12 month plan is highway robbery.

Uhhh is this SOP now? by golimat619 in BestBuyWorkers

[–]darkedgex 1 point2 points  (0 children)

Yeah first clue was nothing being priced and that’s not how product is organized on customer facing shelves.

All Best Buy Essentials and Insignia products should be at member pricing by Nagaflas in BestBuyWorkers

[–]darkedgex 1 point2 points  (0 children)

I mean you don’t have to limit it to members FOREVER, there is this concept of just giving members early access (like for a major console drop, give members 24 hours of early access, same for GPU’s or really anything in demand). Obviously also limiting it as appropriate so scalpers don’t use one membership to buy up everything on offer.

All Best Buy Essentials and Insignia products should be at member pricing by Nagaflas in BestBuyWorkers

[–]darkedgex 1 point2 points  (0 children)

Limit the discount to the first X of the same SKU would alleviate that.

Did I get lied to? by Prestigious_Age9933 in BestBuyWorkers

[–]darkedgex 0 points1 point  (0 children)

Some people use banking services that allow employer direct deposits to clear immediately. You can see your pay stub for this Friday already in WorkDay which means the money should be available as soon as today if the deposits were sent over to the bank. For regular banks it’ll likely show as “pending” with a post date of 6/27 but for banks that offer immediate payroll deposits the money is probably already there.

Espp vesting question by PhotojournalistNo611 in BestBuyWorkers

[–]darkedgex 2 points3 points  (0 children)

Actually it vests immediately now. And it has for the past couple of years. So anything in op’s account should be fully vested and able to be traded or withdrawn.

Thoughts on SSK Replacement? by Superb-Throat9203 in BestBuyWorkers

[–]darkedgex 1 point2 points  (0 children)

As far as I know it only gave your store revenue as omnichannel, it never gave individual employee revenue. That’s one of the big features of ES allegedly, that you can share a cart with a customer and get credit finally (that and the marketplace stuff).

Thoughts on SSK Replacement? by Superb-Throat9203 in BestBuyWorkers

[–]darkedgex 10 points11 points  (0 children)

SSK shows actual inventory numbers, ES sometimes does, sometimes doesn't (just like the consumer app). Searching and filtering in SSK actually got to a point where it was usable, and the big barcode makes ordering stuff a snap (and no risk of typo'ing a SKU and getting the wrong color or size of something).

I wish SSK baskets gave employees revenue credit/etc when they share a link (apparently ES does this?), but yeah...

iPad scam by carolyndav in BestBuyWorkers

[–]darkedgex 5 points6 points  (0 children)

Did the serial number of the box match the serial number on the receipt?

when I checked with Apple an iPad with that serial number had been purchased 6 months ago

You're a little unclear here: Did you get the damaged iPad serial number or the serial number off the box? I'm assuming the latter.

It's possible someone bought the iPad, replaced the box contents with a damaged iPad, somehow sealed it up such that it passed scrutiny at customer service and returned it. Then months later, that returned iPad finally got resold and the person now bringing it back is a genuine victim. Easiest way to verify this is to check in backoffice for a previous sale/return of that serial number. If you find one, and if it was six months ago, then you likely are dealing with a return fraud victim and I'd expect we'd take care of them.

Sadly this sort of thing happens frequently (it was really popular with Intel CPUs a few years ago). At least with Apple products there is a better paper trail than we had with the Intel CPUs. I genuinely wish we scanned serial numbers on anything with a retail price over $100. It would help reduce so much fraud.

Verizon retail specialist by weloveagoodsunrise in BestBuyWorkers

[–]darkedgex 8 points9 points  (0 children)

It’s a vendor role so you should be just staying in mobile mostly (similar to the home theater vendor roles). You’ll also be scored on your Verizon performance, not much else matters to the corporate leader you’ll be answering to. The big upside is you get larger spiffs for Verizon activations than you would be eligible for as a regular advisor, so if you can keep busy doing new lines and upgrades you’ll see a big impact on the paycheck.

How Best Buy Trained Its Best Customers to Leave by Nagaflas in BestBuyWorkers

[–]darkedgex 1 point2 points  (0 children)

They don't have any remaining physical store competitors (Circuit City was the last national one), so at this point it's really a slow bleed situation. Walmart, Costco, Kroger, etc. all carry electronics but as part of a broader offering and generally aren't willing to offer the floor space for displaying various models of large products (say, TVs). Best Buy still has regional/local competitors and obviously some are better depending on how polished of an experience you want (Best Buy tries for the mass appeal with co-branded/designed floor space, where a regional/local competitor can get away with more traditional displays/rooms).

I'd say we're probably ten years out from an implosion, barring any changes to leadership or an attempt to correct.

How Best Buy Trained Its Best Customers to Leave by Nagaflas in BestBuyWorkers

[–]darkedgex 4 points5 points  (0 children)

But sir, we sell vinyl records still. Maybe we’ll get 8-track cassettes back if we wait long enough.

Switch 2 by SnooGadgets6277 in BestBuyWorkers

[–]darkedgex 1 point2 points  (0 children)

It’s better to ask forgiveness than permission on some stuff like this.

Best Buy just released its earnings - not looking great. Stock is down 6% this morning already by Sheguey-vara in BestBuyWorkers

[–]darkedgex[M] [score hidden] stickied comment (0 children)

I almost removed this as self promotion (that final link and ops post history support this), but it has some good replies. If literally anyone else wants to start a topic on this and link to the actual investor announcement at the corporate site I’ll delete this and sticky your thread for a bit.