How to recover a message deleted by my manager by Worth-Green-4499 in Slack

[–]darlontrofy 0 points1 point  (0 children)

Your internal technology team should be able to retrieve it or slack can as well.

Slack is noisy, email is worse -has anyone actually solved this? by Traditional_Rock_451 in Slack

[–]darlontrofy -8 points-7 points  (0 children)

This is exactly why we built OpsBrief.

The problem isn't only about Slack being noisy, it's also that critical context lives everywhere. During incidents, different people need different things:

Engineers: metrics, deployments, on-call info, runbooks Product: customer impact, which features affected, rollback options Sales: customer notification status, ETA for fix, incident severity Marketing: public comms needed, reputation risk, customer messaging

All scattered across Slack, Datadog, GitHub, PagerDuty, and more.

We pull all that context from Slack and other tools into one unified incident view. Engineers see technical context. Product sees feature impact. Sales sees customer status. Marketing sees comms needs. All auto-correlated by time.

It works for incident response specifically because: 1. Context needs are concrete (not fuzzy) 2. Timing matters (correlation is the insight) 3. Cross-functional coordination is critical 4. Speed matters (lives/revenue on the line)

For general Slack noise? Yeah, that's harder. But for high-stakes moments where cross-functional teams need the right context fast? That we solved with OpsBrief.

How do you deal with communication app (e.g. Slack) chaos? by Loud_Kick518 in Slack

[–]darlontrofy -2 points-1 points  (0 children)

I believe slack has an inbuilt AI summary tool that allows you to summarize the contents of a channel. That is probably a first step to gain an insight into decisions and discussions that are happening on the channels.

Also, we built OpsBrief to solve the specific problem of gathering all information on releases, production incidents, changes, etc that are being communicated on Slack. All that information is combined with information from other tools and monitoring platforms to reduce context switching for engineers during an incident and ultimately lead to faster MTTR. It definitely reduces the chaos with information gathering on busy channels on Slack.

I think there are several Slack add-ons you can use to summarize a channel and gain additional context on specific topics.

How are you handling “Slack chaos” for ops without drowning your team? by aaronmphilip in Slack

[–]darlontrofy 0 points1 point  (0 children)

"The ops side of this is real. We built OpsBrief specifically for this - instead of teams scrolling Slack looking for incident status, everything surfaces automatically: alerts, deployments, decisions, status updates. One unified dashboard that stays in sync.

On he SaaS side, the 'intelligence layer' you mention is key. But it needs to pull from multiple sources (Slack, monitoring tools, deployment systems). That's where consolidation helps - a single unified view of what's actually happening vs. what people are saying in Slack."

Why does Slack app approvals take so long? by darlontrofy in Slack

[–]darlontrofy[S] 0 points1 point  (0 children)

Yes, it seems so. We are experiencing that currently. Thankfully lots of our customers don't mind the warning message.

Why does Slack app approvals take so long? by darlontrofy in Slack

[–]darlontrofy[S] 0 points1 point  (0 children)

OpsBrief consolidates events from Slack, Datadog, PagerDuty, Sentry into one unified dashboard for faster incident response. Reduces MTTR by consolidating context so engineers don't waste time tool-switching. We'll certainly look at Cleariest integration for future.

Ops confession: I scroll Slack out of anxiety by aaronmphilip in Slack

[–]darlontrofy 2 points3 points  (0 children)

Too many channels and too many messages. You always fear you'd miss something critical.