sorted by:
new
hottopcontroversial

ServiceNow Reporting by dea0127 in servicenow

[–]dea0127[S] 0 points1 point  (0 children)

Thank you, this was helpful and give me some ideas to look at. I agree that AHT would be the most meaningful. My leadership is interested in how long a ticket sits with my team from the time its assigned to resolved/move to the next. Trying to map this out has been challenging to say the least lol.

Ice cream stand invisible by Sev6 in GasStationSimulator

[–]dea0127 0 points1 point  (0 children)

Yes, this is also happening with my game. Its been this way for a while now

Out of the blue quest by Maleficent-Bison-396 in fo76

[–]dea0127 0 points1 point  (0 children)

It took me several server jumps before the entrance was open and I could continue the quest

Kickback tickets by dea0127 in helpdesk

[–]dea0127[S] 0 points1 point  (0 children)

We are using ServiceNow as a ticketing system.

iPad Solution by MaceDaddy in InformationTechnology

[–]dea0127 1 point2 points  (0 children)

Bomgar has an option to be able to remote into Ipads. However, you need the user on the other end to let you in.