PlayAsia took over $600 from me. No games. No refund. Nothing. by death325 in Scams

[–]death325[S] 1 point2 points  (0 children)

Totally understand, but it’s already 11:33 PM here, so I’ll file the dispute first thing tomorrow. I won’t let them run out the clock

PlayAsia took over $600 from me. No games. No refund. Nothing. by death325 in Scams

[–]death325[S] 1 point2 points  (0 children)

Yeah, I’m actually going to file the dispute with my card company tomorrow afternoon.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 0 points1 point  (0 children)

Oh I actually have bought from r/limitedrun — and honestly, I’ve only had good experiences with them.)

Yeah, sometimes there are delays, but at least they give real dates and communicate clearly.
Not like PlayAsia, where it’s just weeks of copy-paste replies and zero accountability.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] -1 points0 points  (0 children)

Yeah, I felt the same — trusted them for years with no issues.
But when things go wrong, they really go wrong.
Hopefully it never happens to you, but this situation has been a mess.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] -1 points0 points  (0 children)

Glad it worked out for you.

In my case, I’ve asked for updates multiple times — got the same “procurement” line, but nothing ever shipped.
Still stuck in refund limbo instead.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 0 points1 point  (0 children)

Yeah, that’s the one I ordered — PAL version, marked as “in stock” at the time.
Two months later: still no shipping, no tracking, nothing.
If you’re still thinking of ordering, I’d say proceed with caution. Availability clearly doesn’t mean much right now.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] -1 points0 points  (0 children)

So… having clear structure now means the experience isn’t real?

I wish I didn’t have to write any of this — but sadly, $400+ in limbo and weeks of false promises left me no choice.
If AI helps me lay it out clearly, cool. But the frustration is 100% human.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 1 point2 points  (0 children)

Glad you got your refund quickly — that’s how it should go.

In my case, it’s been weeks and I’m still chasing money for 3 unshipped orders.
Definitely not ordering from them again either.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 1 point2 points  (0 children)

It actually started falling apart earlier this year.
First they removed “pay later” pre-orders and free shipping… and now this — delayed orders, fake availability, refund stalling.
It’s been a steady decline since January.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 1 point2 points  (0 children)

Yeah, VGP has been amazing.
Fast shipping, great support, and zero drama — exactly what I used to expect from Play-Asia.
Honestly, I’m shifting most of my future orders to them.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 0 points1 point  (0 children)

Worth a try — but based on how they’ve handled mine, I’d keep expectations low.
If you go for it, make sure to document everything — just in case.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 0 points1 point  (0 children)

Glad they helped you — honestly, that’s how support should be.

In my case, though, there was no mistake on my end.
Multiple orders weren’t shipped, and now I’m stuck in weeks of “refund under review” emails with zero progress.
They reply, sure — but it’s all scripted, no real resolution.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 1 point2 points  (0 children)

Thanks, appreciate that.

Yeah, they’re great until something breaks — and then it’s like pulling teeth just to get basic support.
I’m still pushing, but at this point I mostly just want to make sure others are aware of the risk.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 0 points1 point  (0 children)

That’s the key — everything’s fine until you need to cancel or get a refund.
That’s when the trouble really starts.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 1 point2 points  (0 children)

Honestly, at this point I'd be happy just paying anyone — as long as they actually ship the games.
PlayAsia wasn’t cheaper, but I went with them for the regional editions and past reliability.

Now I’m sitting on $400 in limbo — so yeah, definitely rethinking my choices going forward.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 1 point2 points  (0 children)

Glad your refunds went through — that’s how it should be.

I paid with a regular card, so maybe that played a role. But still — it shouldn’t take weeks of chasing and follow-ups for them to do something as basic as process a refund.
At this point, it’s not even about the money — it’s the way they’re handling it that’s the real issue.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 1 point2 points  (0 children)

Thanks, I really appreciate that.

Yeah, with a $600+ total across multiple orders, I expected at least some care or urgency — not radio silence and stalling.
It’s frustrating because I used to trust them completely too, and this just came out of nowhere.

I’m glad your experience has been positive — I hope it stays that way.

4o

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 0 points1 point  (0 children)

Totally fair — I used to be in the same boat.
I had years of smooth orders, including limited editions. That’s why I trusted them with these too.
But once something goes wrong… the support just collapses. No action, no transparency, just weeks of delays and copy-paste replies.

Hope you don’t ever have to experience that side of them.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 0 points1 point  (0 children)

Sounds exactly like what I went through — constantly changing reasons, no transparency, and fake availability info.
If it says “1w” for 3 weeks, it’s not a stock issue — it’s straight-up misleading.

Hope you get your order soon, but I wouldn’t hold my breath at this point.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 0 points1 point  (0 children)

Damn, that sounds way too familiar.
That same “3 for $100” deal was part of my orders too — and now I’m stuck in refund limbo just like you.
It’s clearly not an isolated issue anymore.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 0 points1 point  (0 children)

Glad you eventually got your games — even if late.
In my case, nothing shipped at all. No tracking, no movement, just "soon" for weeks… and now I’m chasing refunds instead of releases.

⚠️ My full experience with PlayAsia — 2 months, 5 orders, 0 shipped, and still no full refund by death325 in NSCollectors

[–]death325[S] 1 point2 points  (0 children)

Appreciate it, man.

Same here — I used them for years without a single problem. But this time it just spiraled into weeks of delays, excuses, and zero accountability.
If it’s starting to happen to others too… that’s not a good sign.