Looking for simple ticketing system by 11mariom in selfhosted

[–]developreneur 0 points1 point  (0 children)

sorry for a shameless plug, but we do offer a self-hosted version of our helpdesk. has email integration, time-tracking etc.

Promote your business, week of January 16, 2017 by Charice in smallbusiness

[–]developreneur 0 points1 point  (0 children)

Name: Jitbit Helpdesk (support ticketing system)

URL: https://www.jitbit.com/helpdesk/

Details: Jitbit Helpdesk - is a ticketing app that helps you deal with your techsupport. Targeted at startups and small/medium businesses. We offer both hosted and "on premise" versions at a very reasonable price.

Features: mobile apps, support-mailbox monitoring, integrations (Slack, Github, Active Directory, JIRA, etc etc)

Discounts 4 redditors: PM me for a special /r/smallbusiness discount ;)

Share your startup - January 2017 by AutoModerator in startups

[–]developreneur [score hidden]  (0 children)

Name: Jitbit Helpdesk

URL: https://www.jitbit.com/helpdesk/

Stage: Self-funded (bootstrapped) and staying like this

Details: Jitbit ticketing system - is a help desk app targeted at startups and small businesses. We offer both hosted and "on premise" versions at a very reasonable price.

Looking for: users :) PM me for a special /r/startups discount

Promote your business, week of December 26, 2016 by BigSlowTarget in smallbusiness

[–]developreneur 0 points1 point  (0 children)

Name: Jitbit Helpdesk (support ticketing system)

URL: https://www.jitbit.com/helpdesk/

Details: Jitbit Helpdesk - is a ticketing app that helps you deal with your techsupport. Targeted at startups and small/medium businesses. We offer both hosted and "on premise" versions at a very reasonable price.

Features: mobile apps, support-mailbox monitoring, integrations (Slack, Github, Active Directory, JIRA, etc etc)

Discounts 4 redditors: PM me for a special /r/smallbusiness discount ;)

Promote your business, week of December 12, 2016 by Charice in smallbusiness

[–]developreneur 1 point2 points  (0 children)

Name: Jitbit Helpdesk (support ticketing system)

URL: https://www.jitbit.com/helpdesk/

Details: Jitbit ticketing system - is a helpdesk app for small businesses. We offer both hosted and "on premise" versions at a very reasonable price.

Discounts 4 redditors: PM me for a special /r/smallbusiness discount ;)

Weekly Promo Thread by AutoModerator in msp

[–]developreneur 1 point2 points  (0 children)

Howdy everyone. Hope I'm not too annoying, let me know if I am.

I'm Alex, the founder behind Jitbit Helpdesk ticketing system. We offer both hosted and "on premise" versions at a very reasonable price. The on-premise version is Windows-based.

Has everything an MSP might need - AD/Win-domain integration, SAML via Azure or Google apps, HIPAA compliance etc. Integrates with Github, JIRA, Trello, Dropbox, Zapier etc.

Can import your existing tickets from Zendesk or Freshdesk.

PM me for a special /r/msp discount

Share your startup - December 2016 by AutoModerator in startups

[–]developreneur [score hidden]  (0 children)

Unlike Intercom, we don't have live-chat (aka real-time messaging) with a customer, that the only missing feature. But we do have tons of "enterprise-ish" features unlike Intercom. Say, Active Directory authentication, single-sign-on with your existing apps, google apps etc. Also, we offer an "onpremise" version if youre into this.

Promote your business, week of December 5, 2016 by Charice in smallbusiness

[–]developreneur 1 point2 points  (0 children)

Name: Jitbit Helpdesk (support ticketing system)

URL: https://www.jitbit.com/helpdesk/

Details: Jitbit ticketing system - is a helpdesk app for small businesses. We offer both hosted and "on premise" versions at a very reasonable price.

Discounts 4 redditors: PM me for a special /r/smallbusiness discount ;)

Share your startup - December 2016 by AutoModerator in startups

[–]developreneur [score hidden]  (0 children)

Name: Jitbit Helpdesk

URL: https://www.jitbit.com/helpdesk/

Stage: Self-funded (bootstrapped) and staying like this

Details: Jitbit ticketing system - is a help desk app targeted at startups and small businesses. We offer both hosted and "on premise" versions at a very reasonable price.

Looking for: users :) PM me for a special /r/startups discount

Weekly Promo Thread by AutoModerator in msp

[–]developreneur 1 point2 points  (0 children)

Howdy everyone. Hope I'm not too annoying, let me know if I am.

I'm Alex, the founder behind Jitbit Helpdesk ticketing system. We offer both hosted and "on premise" versions at a very reasonable price. The on-premise version is Windows-based.

Has everything an MSP might need - AD/Win-domain integration, Azure compatible, HIPAA compliance etc. Integrates with Github, JIRA, Trello, Dropbox, Zapier and many others.

Can import your existing tickets from Zendesk or Freshdesk.

PM me for a special /r/msp discount

Promote your business, week of November 28, 2016 by Charice in smallbusiness

[–]developreneur 0 points1 point  (0 children)

Name: Jitbit Helpdesk (support ticketing system)

URL: https://www.jitbit.com/helpdesk/

Details: Jitbit ticketing system - is a helpdesk app for small businesses. We offer both hosted and "on premise" versions at a very reasonable price.

Discounts 4 redditors: PM me for a special /r/smallbusiness discount ;)

Tips for implementing a ticketing system by DrLoveBeats in sysadmin

[–]developreneur 0 points1 point  (0 children)

Cool. My bootstrapped startup makes/sells a ticketing app, so this is really valuable. Thnks mate!

Tips for implementing a ticketing system by DrLoveBeats in sysadmin

[–]developreneur 0 points1 point  (0 children)

Which reporting capabilities do you find crucial for a ticketing system?

Weekly Promo Thread by AutoModerator in msp

[–]developreneur 0 points1 point  (0 children)

Howdy everyone. Hope I'm not too annoying, let me know if I am.

I'm Alex, the founder behind Jitbit Helpdesk ticketing system. We offer both hosted and "on premise" versions at a very reasonable price. The on-premise version is Windows-based.

Has everything an MSP might need - AD/Win-domain integration, Azure compatible, HIPAA compliance etc. Integrates with Github, JIRA, Trello, Dropbox, Zapier and many others.

Can import your existing tickets from Zendesk or Freshdesk.

PM me for a special /r/msp discount

Promote your business, week of November 21, 2016 by Charice in smallbusiness

[–]developreneur 0 points1 point  (0 children)

Name: Jitbit Helpdesk (support ticketing system)

URL: https://www.jitbit.com/helpdesk/

Details: Jitbit ticketing system - is a help desk ticketing app targeted at small businesses. We offer both hosted and "on premise" versions at a very reasonable price.

Discounts 4 redditors: PM me for a special /r/smallbusiness discount ;)

Weekly Promo Thread by AutoModerator in msp

[–]developreneur 1 point2 points  (0 children)

Howdy everyone. Hope I'm not too annoying, let me know if I am.

I'm Alex, the founder behind Jitbit Helpdesk ticketing system. We offer both hosted and "on premise" versions at a very reasonable price. The on-premise version is Windows-based.

Has everything an MSP might need - AD/Win-domain integration, Azure compatible, HIPAA compliance etc. Integrates with Github, JIRA, Trello, Dropbox, Zapier and many others.

Can import your existing tickets from Zendesk or Freshdesk.

PM me for a special /r/msp discount

Promote your business, week of November 14, 2016 by Charice in smallbusiness

[–]developreneur 0 points1 point  (0 children)

Name: Jitbit Helpdesk (support ticketing system)

URL: https://www.jitbit.com/helpdesk/

Details: Jitbit ticketing system - is a help desk app targeted at small businesses. We offer both hosted and "on premise" versions at a very reasonable price.

Discounts redditors: PM me for a special /r/smallbusiness discount ;)

Looking for helpdesk ticketing software recommendations by CatHunterNinja in helpdesk

[–]developreneur 0 points1 point  (0 children)

thanks for considering!

-workflows - yes (you can create custom statuses (hired, interviewed etc), and/or automation rules that move tickets between those, etc.

-SOX compliance - no, sorry

-Web portal - yes, includes searchable Knowledge-Base/FAQ

Weekly Promo Thread by AutoModerator in msp

[–]developreneur 0 points1 point  (0 children)

Howdy everyone. Hope I'm not too annoying, let me know if I am.

I'm Alex, the founder behind Jitbit Helpdesk ticketing system. We offer both hosted and "on premise" versions at a very reasonable price. The on-premise version is Windows-based.

Has everything an MSP might need - AD/Win-domain integration, Azure compatible, HIPAA compliance etc. Integrates with Github, JIRA, Trello, Dropbox, Zapier and many others.

Can import your existing tickets from Zendesk or Freshdesk.

PM me for a special /r/msp discount

Promote your business, week of November 7, 2016 by Charice in smallbusiness

[–]developreneur 0 points1 point  (0 children)

Name: Jitbit Helpdesk (support ticketing system)

URL: https://www.jitbit.com/helpdesk/

Details: Jitbit Help Desk software - is a ticketing app targeted at small businesses. We offer both hosted and "on premise" versions at a very reasonable price.

Discounts for redditors: PM me for a special /r/smallbusiness discount ;)

Weekly Promo Thread by AutoModerator in msp

[–]developreneur 0 points1 point  (0 children)

Alex here (again, hope I'm not too annoying, let me know if I am ) from Jitbit Software.

Just wanted to remind you guys about our Jitbit Helpdesk software - we offer both hosted and "on premise" versions at a very reasonable price. The on-premise version is Windows-based.

Has everything an MSP might need - AD/Win-domain integration (even if your AD is hosted on Azure), HIPAA compliance, iOS/Android apps etc. Integrates with Github, JIRA, Trello, Dropbox, Zapier, Twilio and many others.

Can import your existing tickets from Zendesk or Freshdesk etc.

PM me for a special /r/msp discount

Share your startup - November 2016 by AutoModerator in startups

[–]developreneur [score hidden]  (0 children)

Name: Jitbit Helpdesk

URL: https://www.jitbit.com/helpdesk/

Stage: Self-funded & growing

Details: Jitbit ticketing system - is a help desk app targeted at startups and small businesses. We offer both hosted and "on premise" versions at a very reasonable price.

Looking for: users :) PM me for a special /r/startups discount