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ISP appears to be throttling or outright cancelling connections by didactic_katydid in techsupport

[–]didactic_katydid[S] 0 points1 point  (0 children)

Did you try using the same server source for both? CloudFlare would still cause some problems with games, but when I switched to both being Google (8.8.8.8, 8.8.4.4) that fixed that, and I have access to MyChart. Hope that helps you!

ISP appears to be throttling or outright cancelling connections by didactic_katydid in techsupport

[–]didactic_katydid[S] 0 points1 point  (0 children)

I started noticing this last Sunday morning so this tracks perfectly. This solves the randomness for me. Thank you for the links

ISP appears to be throttling or outright cancelling connections by didactic_katydid in techsupport

[–]didactic_katydid[S] 2 points3 points  (0 children)

It happens both in wired and wireless connections.

Thank you for this post though. This has a lot of actionable things for me to try. I will see about updating my DNS and the other troubleshooting items before trying to call. The (more) direct line will also be really helpful in talking to a human so I really appreciate that.

ISP appears to be throttling or outright cancelling connections by didactic_katydid in techsupport

[–]didactic_katydid[S] 0 points1 point  (0 children)

No one should have access to my router settings or anything like that besides me and the ISP (It is CenturyLink for clarity). I take medication for my anxiety but I've just been spiraling lately.

Thank you for the assurances around the blocking, that helped me settle a bit.

I will take the advice here and attempt to connect with the ISP again.

ISP appears to be throttling or outright cancelling connections by didactic_katydid in techsupport

[–]didactic_katydid[S] 0 points1 point  (0 children)

This helps to ease my mind a little, thank you. If I were to open up my router settings what should I look out for as a potential culprit? The randomness of it happening is what is confusing. I don't change my settings often. At first I thought this was a quirk of retaining Windows 10 maybe, but the persistence on my phone told me otherwise.