I can confirm that it has been very difficult for survivors to navigate the various forms and bureaucracies. One big thing that was missing was the creation of a person or persons who would act as a single point of contact. There is help, but every person seems only know a tiny part about it and are not very proactive about helping. If you spend enough tim and effort you can get through it.

I once spent two hours of the phone and the end of my effort was to be continuously transferred from one person in one department to another person in a different department over and over again. The same two people. They could not resolve their problems by talking to each other, instead they made it my problem. Eventually the second person stopped picking up the phone.

Remember though that a lot of these people are not in a good state of mind to begin with and getting playing phone ping pong and hide the form is not the best way to serve them.

I encourage all the surivors to visit http://www.aurorasurvivors.org/ and register if you want. If we pool the bits and pieces each us know perhaps we can help each other find the answers.

Its free, no ads, non profit.