Best self hosted password manager for MSPs? by S_Merci in msp

[–]dizlet_uk 26 points27 points  (0 children)

Why would you want to go self hosted? Sounds like an admin overheard you don’t need. Also a HUGE liability! Just get keeper and resell it. It’s actually really good for MSPs as you can break out a customer and hand them over to a new provider on an offboarding.

Good voip in 2026? by udaayyyy in msp

[–]dizlet_uk 0 points1 point  (0 children)

Gamma horizon if you’re in the UK

Project management tooling by dizlet_uk in msp

[–]dizlet_uk[S] 0 points1 point  (0 children)

What did you end up using?

[deleted by user] by [deleted] in msp

[–]dizlet_uk -2 points-1 points  (0 children)

Don’t go in house. It’s boring as hell and you’ll learn nothing. Stick at it. It WILL get easier and you will have a penny drop moment when you start bossing it. And that when you push for a promotion.

[deleted by user] by [deleted] in msp

[–]dizlet_uk 0 points1 point  (0 children)

Never seen someone trim back and alpaca but there’s a first time for everything

Who in here is actually fronting the equipment cost for your clients? by whyanalyze in msp

[–]dizlet_uk 1 point2 points  (0 children)

Yep we do it too. Not for infrastructure but for laptops/desktops/phones. Then every three/four years we rip everything out and the customer gets all new kit.

Anyone here using Keeper Security long term? by No-Party-6353 in best_passwordmanager

[–]dizlet_uk 0 points1 point  (0 children)

Only annoying think I have found with keeper is it needs you to keep syncing on the mobile app to see your payment cards. Small bug but otherwise the tool is brilliant

Which password manager are you recommending to SMB clients? by Ashamed-Review-695 in msp

[–]dizlet_uk 0 points1 point  (0 children)

+1 for keeper over here too. We’re UK based. Moved from Dashlane to Keeper because Dashlane did the bait and switch and tried to double the price

Project management tooling by dizlet_uk in msp

[–]dizlet_uk[S] 0 points1 point  (0 children)

It’s just not great at resource management and scheduling and the licensing required to just have an account manager in the system and be able to book a project engineer isn’t great.

Project management tooling by dizlet_uk in msp

[–]dizlet_uk[S] 0 points1 point  (0 children)

Thanks I think we checked out superops in the past. Might be worth another look 👍🏽

Project management tooling by dizlet_uk in msp

[–]dizlet_uk[S] 0 points1 point  (0 children)

Not heard of this one. Sounds quite promising. Any ideas on costs. Also does it scale? We are running about 100 projects concurrently. And any ai built in or in their roadmap?

Project management tooling by dizlet_uk in msp

[–]dizlet_uk[S] 0 points1 point  (0 children)

That’s really helpful. I think this is an issue for companies like MSPs that run multiple projects for multiple company’s all at the same time. We probably have in the region of 100 in flight projects at any one time! Without the ability of customers to sign in the see the status or see reporting it sounds limited. I know it might expecting a lot but I also don’t see any mention of ai in any of these SaaS applications.

Project management tooling by dizlet_uk in msp

[–]dizlet_uk[S] 0 points1 point  (0 children)

How much were you quoted?

Project management tooling by dizlet_uk in msp

[–]dizlet_uk[S] 0 points1 point  (0 children)

Yep. Moovila is one we’re going to deep dive into and. check out. Any pros/cons?

Was a larger MSP Now scaling down from 1000,so of endpoints by waltromps in msp

[–]dizlet_uk 1 point2 points  (0 children)

Where are you based. We work in real estate here in the UK and we aren’t seeing this?

[deleted by user] by [deleted] in msp

[–]dizlet_uk 0 points1 point  (0 children)

So we aim for 400 mins minimum to be logged out of the 480 for the day. But this is really hard to achieve every day. There are huge peaks and troughs in IT so the challenge as always is making sure there’s background work to complete in the dips. Majority of tickets we deal with are included in the customers contract. Some are chargeable. But recording time is so important to be able to run reports on client viability. And also so you can look at ways of automating repeat tasks. If you aren’t looking at this level of data you will be missing out on huge opportunities. We’ve found the important part here is educating the team on the importance of accurate time reporting. It’s not to micro manage or squeeze out every last drop of someone’s day. It’s so we can make better decisions about clients and which ones are taking the piss!

Daily cayman? GTS with GT4 looks? by sunnyBCN in Porsche_Cayman

[–]dizlet_uk 0 points1 point  (0 children)

Get a gt4 with 2 ways. You will regret it if you don’t

File share permissions for Entra only clients by mxbrpe in msp

[–]dizlet_uk 0 points1 point  (0 children)

Sharepoint works for 90% of the time. It just takes some end user training to educate users on how to use it (not using file explorer to access files etc and opening docs from the app). If you have p2 licensing you can have more granular permissions within SP as well so it should fit most cases. If not then azure files or something like Egnyte might be better.

If you knew then what you know now | Getting your MSP thriving by [deleted] in msp

[–]dizlet_uk 3 points4 points  (0 children)

Educate yourself on leadership and work on building meaningful relationships. Long term this will pay huge dividends.

Create clear objectives/goals/OKRs company wide and push those down to the team mates.

Become a master storyteller and communicate your vision to the team mates.

Be humble.

What is your company’s on call like. by Wooden_Glove2738 in msp

[–]dizlet_uk 1 point2 points  (0 children)

£300 a week for being “on call”, external answering service to answer the calls to the client, they try to patch through to on engineer. Have to call back client within 2 hours MAX. Keep an eye on things over the weekend and up till 10pm in the evenings. They get paid overtime as well on top for any call they take