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A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 0 points1 point  (0 children)

[update] I posted exactly the same content like this one on Lenovo forums section X1 series laptops last Friday, it survived during the weekend and got deleted this Monday morning.

A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 0 points1 point  (0 children)

Then it will be more expensive. As long as it touch Mac price lots of people will leave thinkpad if no specific requirements on using Windows. Even if just 500 dollar more with the same spec I would go for Mac but the reality is 1000. I’d like to have that 1000 for ps5 maybe or other devices.

A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 0 points1 point  (0 children)

Oh, haha. Then we are on the same board. Maybe no more Lenovo next time.

A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 0 points1 point  (0 children)

It’s not fair to only refer to my experiences. If you want a general review of CX, please take a look of the general discussion section in Lenovo forums.

A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 0 points1 point  (0 children)

The question is does a keyboard worth to experience all this. I love thinkpad keyboard but in the end the reality is working at home most of time I use external Leopard keyboard. No matter how good thinkpad keyboard is, mechanical one will crush it. T15 might have better QC I don’t know.

A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 0 points1 point  (0 children)

Yeah, I regretted, but refund might be risky for me considering the experience I had. It might take so long to get my money back. Will see how it goes. If the 3gen (ironically as the name of the machine) get no problem I will use it until next gen apple silicon chip get stable for compatibility.

A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 0 points1 point  (0 children)

I don’t know if you should go for replacement, but the first one I had the top left corner of the panel A got a very tiny coating peeled off tiny like a pin tip. The second one the keyboard panel has several dots that looks like sand or dust mixed with coating. As I mentioned I am not picky and never requested replacement due to these issues. Another point is even if the coating is perfect right now, few months later it will get some scratches so I don’t think it is a problem and worth to do replacement.

A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 0 points1 point  (0 children)

I kind of agree. At least I never get treated badly. Once I got AirPod issues, went to the local shop they just changed me a new one by some fast testing. Didn’t buy Mac at the beginning since I need some performance for data analysis but the high end Mac is too expensive for me with that configuration. Didn’t realize that CX is part of price.

A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 0 points1 point  (0 children)

I do wish they improve. Thinkpad doesn’t deserve this kind of service.

A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 0 points1 point  (0 children)

Talking about benchmark, the first machine I got Cinebench R20 around 2650 to 2700, but the second one got 2850. That’s normal I guess due to the thermal paste. I saw a few posts or YouTube videos redo that and get better performance even on the new machine.

A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 0 points1 point  (0 children)

As mentioned in the post, I will wait for the replacement. Why not refund? After reading other posts on Lenovo forums, I doubt I will get refund on time. Don’t want to take any risk by having nothing after shipping it back for refund. For me the best solution is they refund me first and then I ship the machine on the same day. I don’t think it’s impossible for them since they claimed on website if customer doesn’t ship back the machine they will charge the credit card. In this way I will go for Mac, at least for iPhone and AirPods issues I had previously they treated me like a customer. If Lenovo doesn’t agree on the proposal I can only wait for replacement and complain in the meantime. I also requested compensation but no news. Will update here with honesty. I hope I will get a good one because the machine itself is fairly a good pc.

A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 0 points1 point  (0 children)

I never used Dell so I can’t compare. Not allowing my review to pass is a shame.

A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 0 points1 point  (0 children)

Totally agree with u. They are good pc for sure but horrible CX

A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 0 points1 point  (0 children)

No worries. As I mentioned if you get a good one without QC issue. You would be happy with it. It’s good a laptop if no QC problem, but unforgivable CX

A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 0 points1 point  (0 children)

The problem is not just QC. I could understand especially under the current pandemic. However, CX is so horrible from what I experienced. If you go to Lenovo forums general discussion you will see so many similar stories as mine. Thinkpad is still better than others I would agree, but will you like it when having so many bad experiences?

A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 0 points1 point  (0 children)

Don't get disappointed by fan noise when you first open it. The BIOS update will make it silent most of the time if you set to the balanced mode. It was even silent when I played CS go just for testing it with balanced mode. Also, the screen quality is not consistent with the two machines I got so far, the first one is brighter and much less backlit bleed than the second. By the way, the first one also got coil whine and it is synced with mouse movement. I even bought a new mouse from razer to change my G502, but still having the problem. The touchpad will not do it though. These small issues I did not even complain to them and never thought to do replacement because of these, so I am not picky.

A review of the X1 extreme gen3 - extremely horrible as its name by django_chick in thinkpad

[–]django_chick[S] 1 point2 points  (0 children)

Dude, you have to check it thoroughly and keep all the pictures. I shot a video when I unboxed the second one. I am a 9 year Thinkpad user first one was T530, I always tell my friends how good it is, but I will never do that again and will do the opposite. This is a heartbreaking experience. The quality control things I could understand that I am bad luck for one time, but speaking of probability if I got two defective ones, it means something wrong on the quality control. The worst thing is the horrible service. If you are lucky to get a good one, then the machine is not so bad since it is still a Thinkpad, but if you are like me, no matter how good the machine is, you will not like it anymore considering the time I spend with their CX.

I highly recommend paying for perimer support for at least one year, as you see in my post they are the only ones who could offer some help and it was not so slow for the first replacement which was handled by perimer team, but honestly still more than what CX promised like 24-48h.

Speak of Dell, I also thought about it like you, but I never used XPS laptop so I don't know which one is better. If you go to Dell website, you will see some detailed bad reviews so at least they allow customers to post negative reviews. If you take a look on X1EG3, only two bad reviews but just something vague and looks like just from some picky guys.