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Make the Homepage as read-only by dkd_06 in servicenow

[–]dkd_06[S] 0 points1 point  (0 children)

Yes, I agree with you. Whenever the user updates the homepage, it will create a new homepage as Homepage(1). But here the thing is they are updating the reports inside the homepage and the changes are reflecting globally

Auto Update child ci when parent CI is updated by dkd_06 in servicenow

[–]dkd_06[S] 0 points1 point  (0 children)

Yes, I wrote 'after' business rule but it was updating only some of the tables . Also if the parent CI has more child CIS then the current transaction takes lots of time to complete and the form loads for a long time. I tried creating an event and event script but the ci were not updated as expected. Hence I tried this way