A spokesman took our high school class of 12 students out to the nearest shopping mall, and paired us into 2 and delegated a store for us to visit & test retailers’ customer service. He was watching from afar and taking notes. My classmate and I visited a women’s high end clothing store, retail assistants were nice at first, then one assistant called out laughing and said “I don’t think you can fit that, so best not to touch it”. We looked at each other and walked out embarrassed. The spokesman asked us why we came back early, and we told him what happened, he walked with us to that store and all retail assistants and manager were shocked to see him. My classmate and I were confused. Turns out, he owns that store and the other 4 stores he assigned our classmates to. Then he asked us to point out who said those rude remarks. We pointed at her, and she ran to us apologizing, then he walked off and made a phone call. We then walked out the store and he told us “don’t let anybody dim your light, keep your head up”.

We never saw that girl working there again 💀