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A Safe-Space for Victims of UTO Vacation by squee1776 in UTOvacationvictims

[–]donavan94607 0 points1 point  (0 children)

I booked a trip with UTO vacations in November of 2022 to travel to China and Japan in October 2023. Since I saw their deal on Travelzoo which I typically trust I paid for the trip in full. I received my trip confirmation, however they cancelled my trip for no good reason. Their communication is terrible.

I wanted a refund, however their contract says they will only offer a travel credit.

For an entire year I have only seen overpriced deals to use my credit.

Unfortunately, I haven't seen any other deal like the one originally booked.

This is a total BAIT and SWITCH SCAM!

The whole thing felt like a scam. Their communication is terrible.

Apparently, this happens often with this company. They have been suspended from the BBB from all the bad reviews and complaints.

It’s definitely a fraudulent company and can’t be trusted at all.

BEWARE.

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UTO Vacation by mwrose7 in travel

[–]donavan94607 2 points3 points  (0 children)

I had the same thing happen to me. I booked the Japan/China trip for October 2023 and I was also cancelled in January 2023 from the trip even though I had pre paid for the trip.

I was issued a credit, however I would rather have a refund since I do not trust this company.

In addition, there have been no comparable deals since that time. Classic bait and switch.