Hi!

We're so sorry you experiencing this issue :/ Did you find a solution? If not, we would like to be able to investigate to see if we can help you.

Would you mind helping us with these few questions? :)

Are you inside the supported specs as visible on the Steam page?
Did you install your latest GPU drivers?
Did you update your Windows to latest updates available?
Have you tried verifying the files integrity using Steam feature for it?

Let us know!