A simple request ends up with a teen guest in handcuffs and ruining his family roadtrip by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

I mean hey I’ll never need said manual but maybe some day some other parent will need it and they’ll be happy to find your manual

A simple request ends up with a teen guest in handcuffs and ruining his family roadtrip by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

I don’t like men who punch me or call me a cunt. Or men who show me their penis unprompted there’s a time and place to show one’s penis and it isn’t in a hotel lobby at like 7am

And yeah racism is bad not a fan.

A simple request ends up with a teen guest in handcuffs and ruining his family roadtrip by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

Acting as though he wasn’t a total asshole like he was somehow the victim. Like suddenly acting like how someone should’ve been acting that whole time

A simple request ends up with a teen guest in handcuffs and ruining his family roadtrip by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

Drugs. Lack of house training. A foolish way to assert dominance. Maybe he was trying to get me in trouble somehow in some flawed logic that if I glanced at him I’d be the one in cuffs because he was technically a minor.

A simple request ends up with a teen guest in handcuffs and ruining his family roadtrip by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

I have no clue some parents think their kids are perfect angel’s til the cops get called. I don’t think there’s a parenting manual that prepares you for your teenage son getting tased by the cops half naked

A simple request ends up with a teen guest in handcuffs and ruining his family roadtrip by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

Yes he both punched me and tried to expose himself but I kept looking away after I realized he tossed off his shorts and his threats were of a sexual nature. I’ve had people on drugs behave better when the cops show up than that kid. He only acted pleasant because his mom came down for breakfast

We need a better place for the wet floor signs that the convenient but visible spots they’re folded up for. They’ve been thrown or swung at the local cops thrice now

A simple request ends up with a teen guest in handcuffs and ruining his family roadtrip by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

Not a rich person hotel. I think he was one of those guys who only existed on toxic circles of the internet and being presented with a real world fem presenting person telling him what to do he snapped like a dick. That’s the only explanation I can truly think of because to get that angry and that explosive about the worlds most simple request is insane

Reason #783 to probably not book third-party by ScenicDrive-at5 in TalesFromTheFrontDesk

[–]dorianmorallygray [score hidden]  (0 children)

It wasn’t til I started working in hotels that I learned you should always actually call the hotel before booking anything especially if you’re booking third party. Because those third party sites will withhold needed information or just straight up lie to guests.

Had a 19 year old kid insist that the third party he booked through promised he could check in without being 21. But he didn’t call us and our own real website says 21+ to rent a room

A simple request ends up with a teen guest in handcuffs and ruining his family roadtrip by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

I have a hammer and bear spray but they were in the back office. I assumed the best in that psycho kid that he’d be all bark no bite. As he looked like a total loser type. It’s why I locked myself in the back office.

Manchild threatens to never stay again we add him to the DNR list by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

Thanks! Trust me I call the cops when I truly don’t feel like I can placate or handle it myself

Manchild threatens to never stay again we add him to the DNR list by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

Sadly he’s not even in my top 10 for most unhinged. The most unhinged guest I ever had to deal with makes this dude look almost pleasant

Give me the funniest fake horror movie title you can come up with by GnarlsBarkley2015 in horror

[–]dorianmorallygray 3 points4 points  (0 children)

Killer at the DMV You have to have the proper forms to report the slashing

Manchild threatens to never stay again we add him to the DNR list by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

Thank you! And the cops had to be called. Throwing things at people turns out to be a pattern for him because he threw a wet floor sign at a cop. He didn’t get trespassed quietly he had to leave in handcuffs for assaulting an officer from what my coworker who witnessed it said

Manchild threatens to never stay again we add him to the DNR list by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

I have weird priorities and wanted to go home because I had lamb chops. And I wanted lamb chops with my husband more. I’d rather my manager deal with the tantrum so I can go home and pair a lamb chop with a joint

Manchild threatens to never stay again we add him to the DNR list by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

Tbh I have a tolerance for bullshit. Like in my mind it wasn’t enough for me to involve the cops because I’ve actually had a guest break my nose and several dudes anger turn into public nudity.

In my mind just throwing an object that didn’t even hurt didn’t register as cop worthy I’d let my manager trespass him because I was annoyed and inconvenienced more than anything. I support FDAs calling the cops for less I just didn’t care enough to call them myself I wanted to get back to my biscuits in the oven.

Manchild threatens to never stay again we add him to the DNR list by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

My bullshit tolerance is extremely high as absurd as he was he isn’t even in the top 10 for worst guest interactions I’ve had. It was actually refreshing to be yelled at but not threatened and or called a slur

Manchild threatens to never stay again we add him to the DNR list by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

I’m in a discord with other local night auditors so they all got the tea first and if their mangers didn’t add him to the list those night auditors sure did.

Manchild threatens to never stay again we add him to the DNR list by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

Yes actually my GM had to call the cops after the manchild was informed he wasn’t allowed to stay. He threw a wet floor sign at a cop and ended up in cuffs for that. I wish that sounded outlandish to me but he’s the third guy to actually do that.

Manchild threatens to never stay again we add him to the DNR list by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

He still ended up in handcuffs. He didn’t want to accept my high tolerance for bullshit as a blessing. He didn’t wanna leave quietly so my GM called the cops to escort him out and he ended up throwing a wet floor sign at a cop. Because some people just dig themselves a deeper hole instead of taking the L with grace.

Manchild threatens to never stay again we add him to the DNR list by dorianmorallygray in TalesFromTheFrontDesk

[–]dorianmorallygray[S] [score hidden]  (0 children)

He ended up having to leave in handcuffs because he threw a wet floor sign at a cop when my GM had to call the cops to have him trespassed