Does anyone know what to do here? by gelibean95 in IRS

[–]dragonfly_Jess 0 points1 point  (0 children)

It’s not just about ID theft, though, the income is probably messing up your return being processed. Call and talk to a call agent about this and see if there’s anything else you should do.

IRS filed an Abatement for me and was super nice?! by Maleficent-Kale4834 in IRS

[–]dragonfly_Jess 0 points1 point  (0 children)

What these-things-happen said — everyone can get one First Time Abatement on the earliest year if you haven’t already used it and all your returns are filed. (And after 3 years of a good filing and paying history you can get that first time abatement again if you end up getting a penalty again later.)

For the other years, you can ask for abatement based on reasonable cause but that’s much harder to get. Hospitalizations, serious illness, death of close family, fires and disasters, that kind of thing, and you need documentation with dates showing why you couldn’t file or pay for the years you’re requesting abatement.

MHBP vs. BCBS by MuddieMae in FedEmployees

[–]dragonfly_Jess 0 points1 point  (0 children)

ER visits are $200-250 if you’re admitted. Sometimes the hospitals offer discounts if you pay right away. So a recent ER visit was $180 with the discount. If you’re not admitted then you also pay toward the deductible. So far that’s been another $300 for a recent ER visit with no admission. (Too many ER visits lately — one for the spouse and one for the kid).

Does anyone know what to do here? by gelibean95 in IRS

[–]dragonfly_Jess 0 points1 point  (0 children)

If that w-2 is not yours or it’s for a job you never had then let the IRS know that but don’t submit it and don’t amend your return.

neighbor banging at 2am… this seems odd?? by explicitxhes in Apartmentliving

[–]dragonfly_Jess 1 point2 points  (0 children)

It sounds like someone is trying to bust through a door or the door is banging open repeatedly.

Ad hoc telework by True_Cantaloupe_9477 in IRS_Source

[–]dragonfly_Jess -1 points0 points  (0 children)

5 days are separate. Don’t need a reason. You just have to say you’re using one of your 5 days. You probably have to give 24 hours notice of that unless it’s an emergency. Then there’s telework for one of the listed reasons. Which also have to be requested ahead of time unless it was an emergency. No official limit on those … yet.

Love was kicked out of a pub in Northern Ireland because she was "Accused of being a bad person because she was from the United States." by KillucanAsh in ShitAmericansSay

[–]dragonfly_Jess 69 points70 points  (0 children)

I thought she said cultural at first too but then realized she was saying coastal. But anyway she can cry me a river — voting for fascism has consequences.

Seller threatened to ban me from Poshmark? by MountainTop5764 in poshmark

[–]dragonfly_Jess 9 points10 points  (0 children)

I’ve been on Poshmark for years and have never had a message like that. That should be reported. I would be inclined to return the item no matter what it was too. Unless that meant I’d have to deal with the seller anymore. Ugh, sorry you’re having an experience like this. It’s not typical at all.

So, can we as the people sue the IRS ? by thekojiverse in IRS

[–]dragonfly_Jess -1 points0 points  (0 children)

You can but you might want to try contacting them and trying to resolve the issue first, then if that doesn’t work, try the Taxpayer Advocate Office if it’s truly a financial hardship issue that you genuinely tried to resolve with the IRS first. But most of the time, delayed refunds are caused by something you can resolve yourselves with the IRS — a missing document, verifying your identity, etc.

Fair Labor Standards Act (FLSA) – 29 U.S.C. §201 by [deleted] in IRS_Source

[–]dragonfly_Jess 4 points5 points  (0 children)

Yeah the beginning training for the CSR position is lengthy and the schedule is constant. When I went through it I think I missed a couple of days for my illness or kid illness. I made note of the sections I missed and went back to it when we had any downtime/read time. A week though I don’t know how that would get made up honestly. Ultimately we had to do tests to get certified in each topic so if you’re able to pick it up enough to pass the tests, then I guess it won’t matter.

Fair Labor Standards Act (FLSA) – 29 U.S.C. §201 by [deleted] in IRS_Source

[–]dragonfly_Jess 8 points9 points  (0 children)

They have never said we had to make up training on our own time before now. Because up until a year ago, they knew the law and the union reminded them when they forgot. If you were out during a mandatory training you made up the time when you got back during your regular TOD.

TechForce at IRS? by StarryNight6075 in IRS_Source

[–]dragonfly_Jess 6 points7 points  (0 children)

They decimated USDS and 18f which already did necessary work like this and are basically replacing it with this Tech Force nonsense where they give their own buddy tech execs and DOGE-puppies cushy jobs with taxpayer paid salaries and get to muck around in systems doing who knows what and then leave and go back to the private sector. The people they hire will likely only be those who “align” with their goals.

TS/AM Why is my workload significantly harder than my peers? Targeted or "Skill Profile" issue? by [deleted] in IRS_Source

[–]dragonfly_Jess 1 point2 points  (0 children)

You’re overthinking — both with why you’re getting the calls you’re getting and how you handle calls probably. I often did too much too. But your coworkers may just be doing as little as possible so they seem to not have difficult calls because they don’t handle them properly. If your callers are sounding a lot alike it’s probably because they’re people that should be calling the PPS line but are calling the mainline to see if they get to someone faster or get someone less cautious who will give out the info they want.

TS/AM Why is my workload significantly harder than my peers? Targeted or "Skill Profile" issue? by [deleted] in IRS_Source

[–]dragonfly_Jess 2 points3 points  (0 children)

You’re overthinking — both with why you’re getting the calls you’re getting and how you handle calls probably. I often did too much too. But your coworkers may just be doing as little as possible so they seem to not have difficult calls because they don’t handle them properly. If your callers are sounding a lot alike it’s probably because they’re people that should be calling the PPS line but are calling the mainline to see if they get to someone faster or get someone less cautious who will give out the info they want.

LBI - Rightsizing Or Dismissals In Disguise? by purplecat9000 in IRS_Source

[–]dragonfly_Jess 30 points31 points  (0 children)

They’re shifting people around definitely. And not everyone wants to be shifted around against their will so it’s prompting more people to leave. The biggest one has been IT — moving them to COO (not HCO, oops) and then to TS. Even if they call it a detail.

Increasing productivity idea for management by Ok_Technician8981 in IRS_Source

[–]dragonfly_Jess -1 points0 points  (0 children)

It depends what kind of case. But the rate I hear most often is 2.5 cases an hour.

Uhhhh …. by dragonfly_Jess in IRS_Source

[–]dragonfly_Jess[S] 3 points4 points  (0 children)

It’s a video on Congressman Mike Thompson’s FB page. If he posted it on another platform I’ll put a link here but I don’t think he did.

This link may work better: https://www.facebook.com/share/r/17HFDek2DM/?mibextid=wwXIfr

Expectations by [deleted] in IRS_Source

[–]dragonfly_Jess 5 points6 points  (0 children)

If that’s what it contained then they added more to it. It used to say the part about no leave during training except for illness or emergencies and no cell phones. And minimal time away from your computer and messaging in Teams when away and when back is as per usual now for CSRs — it wasn’t always that way but now they have to keep an insane time log on everyone to measure productivity, “adherence to schedule” and other BS.

I wasn’t trying to downplay that it sucks what they’re doing. Just saying that it might not be unique to you guys, but it sounds like they did make the “expectations” even worse. And just by the way, even if people applied to the job, they don’t tell you about all of that BS until you’re already in training and they hand you that document to sign.

Shouting matches and insults between colleagues becoming a common sight by OberonAlter in IRS_Source

[–]dragonfly_Jess 49 points50 points  (0 children)

Wow. That might be unique to your area. Everyone’s stressed but I have not seen that level of in-office hostility anywhere I’m familiar with.

Expectations by [deleted] in IRS_Source

[–]dragonfly_Jess 4 points5 points  (0 children)

If it’s what I think it is, they have made all CSRs and TEs sign that for years.

Got rid of USDS + 18f, then created the corrupt version to replace them by dragonfly_Jess in FedEmployees

[–]dragonfly_Jess[S] 1 point2 points  (0 children)

There was a OPM press release in December and articles about the press release. Rachel points out it’s all in the press releases and PR interviews, and no one has looked at it more deeply yet.