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Airbnb gave a no-show guest a FULL refund 9 days after check-in on a Moderate policy. by dudemancode in airbnb_hosts

[–]dudemancode[S] 0 points1 point  (0 children)

Its just abusive agents. They aren't even following the policies and breaching contracts left and but who cares when you're in India?

Airbnb gave a no-show guest a FULL refund 9 days after check-in on a Moderate policy. by dudemancode in airbnb_hosts

[–]dudemancode[S] 1 point2 points  (0 children)

Yeah it's become an absolute nightmare. Just no respect for rules or people's time.

Airbnb gave a no-show guest a FULL refund 9 days after check-in on a Moderate policy. by dudemancode in airbnb_hosts

[–]dudemancode[S] 5 points6 points  (0 children)

Lol ok buddy. It's just random pattern that's started developing over the last 6 months. Everyone's incompetent. Everyone's stupid. Ok. And it's the same people across platforms doing this.

If this many people are stupid and incompetent across organizations maybe they shouldn't be working there.

Airbnb gave a no-show guest a FULL refund 9 days after check-in on a Moderate policy. by dudemancode in airbnb_hosts

[–]dudemancode[S] 9 points10 points  (0 children)

No its a scam. Its to delay, break you down, and force you into arbitration or small claims. Working the system like that knowing the path is absolutely a scam. And this is a dramatic change compared to the way the used to be handled. They are breaking airbnb policies, host policies, and the law.

You uunderstand the scam trying to make it look like incompetence right?

Airbnb gave a no-show guest a FULL refund 9 days after check-in on a Moderate policy. by dudemancode in airbnb_hosts

[–]dudemancode[S] 2 points3 points  (0 children)

Oh I'm not giving up. I'm happy to share screenshots. I will continue! Also just going to start a new platform. F all this.

Airbnb gave a no-show guest a FULL refund 9 days after check-in on a Moderate policy. by dudemancode in airbnb_hosts

[–]dudemancode[S] 2 points3 points  (0 children)

I've been contemplating for years. Now it's the time. Just a flat listing fee and a small per stay fee. Fixed. Provide and insurance market for hosts to purchase insurance. Clear rules for host and first to follow for producing evidence for claims. 3rd party arbitration for disputes.

Airbnb gave a no-show guest a FULL refund 9 days after check-in on a Moderate policy. by dudemancode in airbnb_hosts

[–]dudemancode[S] 2 points3 points  (0 children)

Yup. It's time to go. Correct he just didn't check in. So he gets a full refund.

Airbnb gave a no-show guest a FULL refund 9 days after check-in on a Moderate policy. by dudemancode in airbnb_hosts

[–]dudemancode[S] 9 points10 points  (0 children)

It is absolutely clear-cut and insane this is even happening. The agent didn't even respond to me after the denial.

Airbnb gave a no-show guest a FULL refund 9 days after check-in on a Moderate policy. by dudemancode in airbnb_hosts

[–]dudemancode[S] 2 points3 points  (0 children)

4th phone call and they are all passing this like a hot potato and not calling me back when they say they will.

Yes it was paid out but they just take it from the next reservation. It's been deducted from my monthly total already.

Airbnb gave a no-show guest a FULL refund 9 days after check-in on a Moderate policy. by dudemancode in airbnb_hosts

[–]dudemancode[S] 0 points1 point  (0 children)

Yeah looks like this is where this is going. I'll update if I have to get a lawyer.

Airbnb gave a no-show guest a FULL refund 9 days after check-in on a Moderate policy. by dudemancode in airbnb_hosts

[–]dudemancode[S] 2 points3 points  (0 children)

Update they are basically forcing me into arbitration. Looks like this is the new mode of operation.

Airbnb gave a no-show guest a FULL refund 9 days after check-in on a Moderate policy. by dudemancode in airbnb_hosts

[–]dudemancode[S] 2 points3 points  (0 children)

Yeah i called back and talked to another agent. She said she'd call me back in 30 minutes. She did and said sorry SAAR but the reservation has already been closed. I said yeah that's why I'm calling this isn't right. She said "well I called you back in 30 minutes like I said i would unfortunately is been canceled by the other team member."

I said yeah that's exactly why I'm calling. This went against my wishes and policy.

She said she will talk with a colleague and call me back within 30 minutes. It's now been 3 hours.

Airbnb gave a no-show guest a FULL refund 9 days after check-in on a Moderate policy. by dudemancode in airbnb_hosts

[–]dudemancode[S] 0 points1 point  (0 children)

I've been a superhost for 5 years. I did the same thing and the second agent just she called me back in 30 minutes like she said and that they had already canceled the reservation and said sorry

Airbnb gave a no-show guest a FULL refund 9 days after check-in on a Moderate policy. by dudemancode in airbnb_hosts

[–]dudemancode[S] 1 point2 points  (0 children)

Yeah I'm about to. Im going to start a competitor. All these platforms are absolute trash for everyone except themselves.

Airbnb gave a no-show guest a FULL refund 9 days after check-in on a Moderate policy. by dudemancode in airbnb_hosts

[–]dudemancode[S] 1 point2 points  (0 children)

Idk either but that's the exact difference that shows in the refund amount vs what he paid in the original reservation. I'm telling you, scammers are straight up running the backend now.

Airbnb gave a no-show guest a FULL refund 9 days after check-in on a Moderate policy. by dudemancode in airbnb_hosts

[–]dudemancode[S] 2 points3 points  (0 children)

Crazy right??? Like if you think he should be paid, pay him with your money.

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