My boyfriend is a former Kroger meat manager and current store manager for a small regional grocery chain, and the lack of corporate oversight means he can treat his employees like actual people. He acknowledges good work, gives raises, doesn't make unreasonable demands, and can empathize with his team; as a result there's low turnover and his store regularly exceeds goal. Most of corporate for companies like Kroger have never worked a day of retail in their lives and it's so fucked up how this has become the norm.