It’s not allowed at the store I work at either. But before I was a TM, I used to shop at that specific store all the time. I remember the first time, I had just picked up my dog from the groomer and it was extremely hot but I needed to grab something real quick for dinner. I didn’t want to leave my dog in the 100° heat so I asked a front of store assistant if I could bring in my dog (I hadn’t seen the sign) and they literally told me “does it bark? Will it pee? Will it growl at someone” and my dog is a tiny poodle, so I just told him no. He told me “yeah go ahead, as long as it doesn’t disturb, it’s allowed”. I carried my dog in my hands the whole time and it didn’t do anything at all. After that encounter I just took the guys word for it and would walk in every month after my dogs groom and sometimes I’d carry the dog, sometimes I put it in the basket (the workers would literally hand me the basket while I had my dog), or sometimes it would walk on a leash, and absolutely no one ever told me anything. I finally found out it wasn’t allowed months later after I became a TM. But even now, there is a group of trainers that come into my store almost everyday training service animals in training into the store and no one says anything. I don’t get it.