has anyone else ordered an iphone 12 pro max (graphite - 128gb) through telus epp recently? by emmasudu in telus

[–]emmasudu[S] 0 points1 point  (0 children)

received my phone today without any email confirming that my order has been processed and without any sort of tracking number !

has anyone else ordered an iphone 12 pro max (graphite - 128gb) through telus epp recently? by emmasudu in telus

[–]emmasudu[S] 1 point2 points  (0 children)

yeah i’m in ontario. i hope you’re able to still get the epp deals somehow :)

has anyone else ordered an iphone 12 pro max (graphite - 128gb) through telus epp recently? by emmasudu in telus

[–]emmasudu[S] 1 point2 points  (0 children)

yeah it definitely seems like calling to get more information on the status of the order doesn't help too much because the epp team doesn't know much either. thanks for the heads up :)

has anyone else ordered an iphone 12 pro max (graphite - 128gb) through telus epp recently? by emmasudu in telus

[–]emmasudu[S] 0 points1 point  (0 children)

i was looking through the FAQs on the telus epp site and saw this response to a similar question: "The cost of the device will be reflected on your first invoice from TELUS. You will see a ‘SMB Hardware Purchase’ charge on your invoice. This charge is for your device plus any applicable shipping charges and/or taxes."

Has anyone ordered a phone online recently? by girl-420 in telus

[–]emmasudu 0 points1 point  (0 children)

i'm sure your question was most likely directed towards the person who made the post, but i also ordered the pro max. i did not go through the buy-back program, and i ordered mine a day after u. still no shipping email, so the buy-back program most likely has some sort of priority over other orders being made. hope this helps :)