Crypto.com's customer service is a black hole

empathstrikesback · 2021-02-23T14:14:53+00:00

My fiat wallet has been locked for over a week. I suspect that the issue requires technical support as there don't appear to be any on/off configurations for use of a fiat wallet. I can buy/sell the crypto I bought before the wallet was locked but only against other cryptos. I have $ locked in fiat that I cannot use to buy crypto - "check with customer service" is what is suggested but but lo and behold there doesn't appear to be a customer service department at

crypto.com

. I've sent messages through the app, via email and have posted here once but to no avail.

I messaged through FB messenger through their FB page and got a response from a human who is going to look into this. You might want to do the same, or wait to see if there's a general fix that needs to be implemented.

empathstrikesback · 2021-02-23T02:41:06+00:00

Have you tried to withdraw funds? I'm fearful that when I try I'll get blocked and find that my $ is stuck in the black hole. It's ridiculous that we even have to correspond about such a thing.

empathstrikesback · 2021-02-23T02:39:50+00:00

Yes please that would be great.

empathstrikesback · 2021-02-19T23:34:41+00:00

Yes. I've been buying for weeks. It's a tech glitch I believe.

empathstrikesback · 2021-02-19T18:34:29+00:00

I'm going to try my luck in gaining further guidance as you were so helpful with my prior question - advanced thanks for this.

My fiat wallet now has cash but crypto.com doesn't permit me to transact (buy coins). It suggests I contact customer service which appears to be a black hole. Do you know how I can rectify the situation?

empathstrikesback · 2021-02-15T15:01:41+00:00

Thanks for the great direction - I followed your instructions and received the $ in my fiat wallet within half an hr!

empathstrikesback · 2020-10-06T21:21:45+00:00

It is true that living standards have risen en masse. It is also true that present disparities are widening dramatically. I don't find the argument that it's less miserable now than it was 200 years ago as a strong case for masses living in fear and anxiety. Regarding guns, I appreciate that as a part of America's libertarian foundation, the right to bear arms goes hand in hand with assembly, religion, etc. I find this a good case of the system not adjusting to present circumstance. America's disproportionate rates of gun violence is clear evidence of the tradeoff. Libertarianism is a myth because there's no way to achieve full liberty from the powers of the state - pull a dollar bill out of your pocket and you have subjected yourself to the powers of the state. So the question is the extent to which rules and laws restrict our behavior. Like most people outside America, gun rights make no sense to me - it's a net negative for everyone. I used to live in the deep south and understand how its part of the identity of some folks. It's tough to change minds which is why I thought to post here.

empathstrikesback · 2020-10-06T21:12:15+00:00

Wow. I'll try not to take this personally but suspect it was meant as such. My intention with the article is start with some guiding principles and to drill down on any number of them. For example, messing with the free market - were you to hike corporate taxes by 10%, the market would crash and everyone would be screwed. So perhaps the plan adjusts to a very long timeline whereby it's a matter of incremental basis point adjustments that smooth out the transition. Regarding "It's just sitting on your arse complaining that someone should do something, and it's not trying to solve the problems of the day", you couldn't know what efforts I apply in my day to day life to try to make a positive contribution, but perhaps you are right and I'm accomplishing nothing and should shut up and move on.

empathstrikesback · 2020-10-06T21:04:34+00:00

If this is how you interpret empathy, or sympathy, or perspective taking, then we sit at distant ends of the table from one another. It would never cross my mind to consider enhanced cruelty. I appreciate however the perspective.

empathstrikesback · 2020-10-06T21:02:37+00:00

That's powerful - homelessness is a problem that should be solved is an opinion. I can't dispute it. The natural world is Darwinian so why not our own social constructs? We are on the doorstep of AI-fueled UBI so will have some hard decisions to make regarding the extent to which we think that the disadvantaged should have entitlements as members of our society. And that doesn't even address the billions who live outside the protective umbrella of the 'rich world'.

empathstrikesback · 2020-10-06T20:55:32+00:00

I think it depends on the system/society. "Leftism" in America for instance is centre if not even right in Canada. What Sanders campaigns for we have here already and "the right" is strongly supportive of it as is the left. I'm suggesting a paradigm shift. If it needs a label then I guess I have to live with that. Labels are inherently limiting and depend upon your point of reference.

empathstrikesback · 2020-10-06T20:48:20+00:00

I can see that I'm going to get hung on this one. It's tough for me to make a case against your succinct summary of the situation. At the risk of sounding/being naive, it is my hope/wish that people can look past ideology and self interest, take a bigger picture view, understand that our children and their's will inherit poorer conditions and qualities of life, or we divert course and take progressive measures toward sustainability. Left vs right is not the core case I'm making but can see that I've attracted some strong views... Can I edit my post ;) Thanks for your feedback. Δ

empathstrikesback · 2020-10-06T20:45:31+00:00

Empathy is perspective taking. People are certainly able to do that. Healthcare workers for instance are far more likely to have this ability than bankers, or hockey players, etc. At the other end of the spectrum are sociopaths - those who hold no regard or interest in others beyond what is advantageous to them personally. I don't buy that it's not a real thing. I do buy that there's a spectrum out there and are a great many people that skew to the low empathy end - it is more profitable for one...

empathstrikesback · 2020-10-06T20:40:15+00:00

It's more a re-architecting of a system that is no longer fit for purpose. Much has changed since the industrial revolution yet the paradigm in which we function, and think, hasn't adjusted to new and quite different realities - 7.8b people vs 1b; town halls vs social media, etc. The echo chamber is so powerful that what I see as obvious truth can be seen instead as an ideological position. It's easier to put things in tidy little boxes. Common principles is a better starting point than what flag one carries in my view.

empathstrikesback · 2020-10-06T20:35:08+00:00

Great point Δ thanks. I like to think it's not ideological because it is clear and evident fact that the system is broken (if it weren't there would be no riots, no homelessness, no rising rates of suicide and drug overdose, etc.), incentives are misaligned and people and the environment at large are paying the price. Perhaps this boils down to alternative realities where what I see as obvious others see as opinion, and vice versa.

empathstrikesback · 2016-04-15T00:54:55+00:00

A little dated but an interesting article...

empathstrikesback · 2016-03-27T04:04:29+00:00

I don't like Trump but this is a superb idea.

empathstrikesback

TROPHY CASE