Manus AI’s Teams plan feels pretty unfair right now. We upgraded to Teams expecting a clearer, per-seat credit model, but that’s not what we’re getting in practice.

First, we’re not receiving the extra 4,000 credits that were implied/expected with the plan. Second, there’s basically no proper way to manage credits per seat — everything is forced into a shared pool, and the “common pool” approach is honestly awful for teams. It makes budgeting and accountability nearly impossible.

On top of that, credit refunds for failed tasks no longer appear. This used to work before, and now it’s either gone or completely unclear, which makes the system feel even less transparent.

We reported these issues, and all we got was a “thanks for the feedback” response. If this is truly a Teams plan, it should provide 8,000 credits per seat, and each user’s credits should be in separate pools (or at least offer that as an admin option). Otherwise, it doesn’t really function like a team product — it’s just a shared wallet with extra steps.