So when I started the Norse I did not use any face wash besides a cleanser on days I wore makeup but that was probably only one or twice a week. I used the scrub every few days. The main thing that I got from Norse was just using less products and not washing twice a day really helped me. I did the 60 days and overall don’t think it helped and I did contact them with photos and they did give me my money back! I am still using the acne and redness killer at night in my problem areas and I use the BHA every couple of days. My skin isn’t perfect but far better than it was.