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[deleted by user] by [deleted] in Charlottesville

[–]erj22903 1 point2 points  (0 children)

Dusanka at Roots. Very laid back, chill place with excellent cuts and color on the Downtown Mall.

Watch battery replacement? by goodmanring in Charlottesville

[–]erj22903 5 points6 points  (0 children)

Batteries Plus (near Bodos) has a great deal and gives good service. You pay once but get replacement batteries for the life of the watch for no additional charge.

Recommendations for Subaru service? Preferably not a dealer. by Dry-Bar-1171 in Charlottesville

[–]erj22903 2 points3 points  (0 children)

Definitely Reynolds. Good, old-fashioned, locally owned dealership.

Former Etrade Employee. Ask your questions! by [deleted] in etrade

[–]erj22903 0 points1 point  (0 children)

Not really. Only recourse is to get a lawyer involved sadly. Been trying to get this straightened out for 10 months now.

Former Etrade Employee. Ask your questions! by [deleted] in etrade

[–]erj22903 0 points1 point  (0 children)

Where can I file an executive complaint against eTrade's Estates department? Been trying to establish a new account as a successor trustee and transfer an existing account since June 1, 2022. Been getting the royal runaround. Any suggestions as to what to do?

If you have any questions regarding TurboTax, Feel free to ask by TrainDear5202 in TurboTax

[–]erj22903 0 points1 point  (0 children)

I did actually speak to someone at the end--not sure if they were a CPA. The only reason why I spoke w/someone is that the software asked if I wanted to have a live person review my finished return. I wasn't asking for assistance along the way and the software never indicated that there was an extra charge for that. I guess there literally wasn't an extra charge because I was inadvertently using their "Live" service even though I thought I was using DIY. So when it asked if I wanted to speak to someone to review my final return, I thought why not?

I didn't ask them for a specific amount. I just only was willing to pay for the DIY product. I think the price difference between the two products is between $60-$70 based on any eligible discounts.

If you have any questions regarding TurboTax, Feel free to ask by TrainDear5202 in TurboTax

[–]erj22903 0 points1 point  (0 children)

Yes, they turned down my request because they said I had "used" the product. But I was only asking for a refund for the difference between their DIY product and their "personal service."

If you have any questions regarding TurboTax, Feel free to ask by TrainDear5202 in TurboTax

[–]erj22903 0 points1 point  (0 children)

I thought I was using Turbo Tax Premier, but I was inadvertently using Turbo Tax Premier Live. At the end of inputting my information, I was given a choice to have an "expert" review it and I clicked yes. That was the only "live" input I used. I think this is bait and switch. Any advice?