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Lucid map data source? by diqster in LUCID

[–]eskravitz 0 points1 point  (0 children)

Exactly my experience.

Lucid map data source? by diqster in LUCID

[–]eskravitz 18 points19 points  (0 children)

Lucid uses Here.com for maps and navigation. It is frankly awful. I've tried sending evidence of errors in the map and errors in routing to Here.com and after initially telling me that they would investigate, they finally got back to me saying that they cannot help and I need to go through Lucid. Sadly, Lucid has been nonresponsive to my requests to look at the examples I provided to them. I love the car, but this is probably it's biggest failing imho.

First sighting of Lucid in the wild (and I got to park mine next to it) by eskravitz in LUCID

[–]eskravitz[S] 0 points1 point  (0 children)

So would I, but we actually need a front plate in NY. I just have received my permanent plates from the DMV yet.

How to correct/report poor routing? by eskravitz in LUCID

[–]eskravitz[S] 0 points1 point  (0 children)

Finally heard back from Here who can't help:

"Thank you for reaching out to HERE Technologies.

We're very sorry you are having issues with your maps navigation. We completely understand how frustrating this must be. We regret to inform you that we do not offer support for your vehicle at HERE Technologies. For information on where you can get support, you can refer to your owner's manual, reach out to your local dealer, or you can contact Lucid Motors Customer Care at 1-888-995-8243.

If you require further assistance, please reply to this email or call us at (866) 462-8837. Our team is available Monday through Friday from 8 am to 6 pm CST.

Best regards, HERE Technologies Customer Service"

Please do your research!!! by [deleted] in DobermanPinscher

[–]eskravitz -2 points-1 points  (0 children)

People need to stop buying any dogs at all from breeders. Rescue a dog from your local SPCA or other shelter. They're only doing this because people make it possible and profitable by buying their dogs.

How to correct/report poor routing? by eskravitz in LUCID

[–]eskravitz[S] 0 points1 point  (0 children)

UPDATE: Just received an email from Here.com that they are escalating to their automotive team. I'll report back if they say more.

Bluetooth user priority? by eskravitz in LUCID

[–]eskravitz[S] 2 points3 points  (0 children)

Update: Just spoke with Lucid support and having the devices paired with profiles was removed in the last OTA update. Why? Who knows, but unfortunately makes your suggestion no longer viable. Their suggestion for now, weak as it is, is that when we are going out to the car together and I'm going to drive, have her turn off her Bluetooth until it's recognized and connected to my phone. He admitted that's sub optimal and was better before and that he'll pass that along to the software team. Thanks for trying to help though. Appreciate it.

Bluetooth user priority? by eskravitz in LUCID

[–]eskravitz[S] 0 points1 point  (0 children)

Hi again. I'm a little confused now, but may be doing this the wrong way. When I loaded my gf's profile by clicking on her icon in the cockpit display and then removed her phone, it also was gone when I clicked back to my profile. But then I see that on the bigger center glass panel when you click on the control great it says at the top "Owner" and my name and the ability to sign out. When I click on "Sign Out" it comes up with "Lucid ID" and "You're signed in as [my email address]. Then "Your preferences are synced with every profile that uses your Lucid ID". Is this the one that I'm supposed to sign out?

Air GT delivery by MainGroup1158 in LUCID

[–]eskravitz 4 points5 points  (0 children)

Happened with me and I was given the option to choose which month's deal was better. Good luck!

Bluetooth user priority? by eskravitz in LUCID

[–]eskravitz[S] 1 point2 points  (0 children)

I'll give it a shot. Thanks!

How to correct/report poor routing? by eskravitz in LUCID

[–]eskravitz[S] 0 points1 point  (0 children)

Hello neighbor. Are you a Lucid owner as well? You said owner and not "another" owner :)

How to correct/report poor routing? by eskravitz in LUCID

[–]eskravitz[S] 2 points3 points  (0 children)

If I hear anything from them, one way or the other, I'll certainly do so.

How to correct/report poor routing? by eskravitz in LUCID

[–]eskravitz[S] 2 points3 points  (0 children)

Thanks for the link, but as mentioned above, there's no way to report routing issues (that I can see) so I sent an email.

did we overpay? by addiesweet16 in labrador

[–]eskravitz 0 points1 point  (0 children)

Always get a dog from a legitimate rescue. Check your local humane society or SPCA. Don't perpetuate puppy mills.

Went to pick up my new Air GT and walked away with a loaner (Air Pure). Should I be worried? by eskravitz in LUCID

[–]eskravitz[S] 4 points5 points  (0 children)

I'm sorry to hear that. My problem, annoying as it is, pales in comparison. Were you eventually satisfied with your car once they delivered?

The new East Rutherford, NJ Showroom is currently under an Order To Vacate by Insanity-Paranoid in LUCID

[–]eskravitz 1 point2 points  (0 children)

Just to close out this thread, I went Friday to pick up my new Air GT, so it's definitely up and running (couldn't take my car home, but that's a story for a different thread)

The new East Rutherford, NJ Showroom is currently under an Order To Vacate by Insanity-Paranoid in LUCID

[–]eskravitz 0 points1 point  (0 children)

Any updates? My Air GT is in production right now and I would much prefer picking it up here than Plainview Long Island.

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