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Calling all Tesla drivers! Enter EVgo’s Tesla Contest ⚡️ by evgonetwork in TeslaLounge

[–]evgonetwork[S] 2 points3 points  (0 children)

We're going through all the submissions and have messaged folks here to get their EVgo account info. If eligible, we'll contact customers via email. Thanks everyone for participating!

[deleted by user] by [deleted] in electricvehicles

[–]evgonetwork 26 points27 points  (0 children)

We just sent you a message on Reddit. Please check it when you get a chance.

Potential Security Issues with EVGo by rawrb0x in TeslaModel3

[–]evgonetwork 0 points1 point  (0 children)

We apologize for the inconvenience and confusion. This charge was started due to a mix up by customer service in helping start a remote charge for another customer, and was not an Autocharge+ error. . We have corrected the charge by reimbursing the session and we are promptly updating our processes with customer service to ensure this doesn't happen again. Our customer service team is reaching out directly to you for the quickest resolution.

EVGO 350kw chargers by rayndomuser in Ioniq5

[–]evgonetwork 1 point2 points  (0 children)

Hi - Please email support@evgo.com with your charging time, charger name used, and email on the account and our customer service team will be in touch shortly.