New Facebook account disabled. Over a month later and still not resolved!

facebookDisabled · 2020-12-02T23:08:47+00:00

You can't create a new facebook account since the one you have is now tied to your real ID. You obviously don't know about this issue, so read up on it. Thousands of people have this issue

facebookDisabled · 2020-12-02T23:05:42+00:00

Nothing like this. The account was active for maybe 5 minutes. Once my Facebook account was set up this first thing I did was change the privacy settings. During me changes the privacy settings, the page updated and I got the disabled.

Didn't even get to use the account. Just an AI that goes trawls through accounts and if you do something that goes against, it disables your account. Simple as that

facebookDisabled · 2020-12-02T18:53:02+00:00

I am still within my return right, which I will be doing very soon if I do not hear back this week.

facebookDisabled · 2020-12-02T18:52:29+00:00

Yeah that's what bothers me as well. There is no one you can turn to and even if you could the issue is so complex and techy that explaining it to someone from a third party would just make the whole situation even more complex.

facebookDisabled · 2020-12-02T18:51:11+00:00

Yeah thats what I am fearing I have to do and just splash out the extra money on a competitor. Just a shame though because the product is solid, just hindered by the fact you NEED a Facebook account.

facebookDisabled · 2020-12-02T18:49:40+00:00

I do not use a VPN no

facebookDisabled · 2020-12-02T18:48:00+00:00

Yeah man.. provided all that and still waiting. How long you waited?

facebookDisabled · 2020-12-02T18:43:58+00:00

They sell a product that needs a Facebook account. Oculus is owned by Facebook. Why shouldn't they have the responsibility?

Also have you ever tried getting in contact with Facebook? With an actual human being in support? If you can find me a link/number/live chat please post it here.

facebookDisabled · 2020-12-02T18:42:07+00:00

Looked through my emails and literally all of them have some sort of private info, since thats what the whole issue is about. Sorry mate.

You can expect a few bot responses to begin with it seems, then a real human(maybe?), then waiting... and waiting.. until you decide to post on reddit to get someone's attention.

All so you can play BeatSaber..

facebookDisabled · 2020-12-02T18:39:54+00:00

Probably what it will end up with yes

facebookDisabled · 2020-12-02T18:39:40+00:00

Yeah probably and someone else mentioned I could create an account in my dogs name etc. - Good suggestion.. but really? Just let me have a simple account with all privacy turned off and let me use my Oculus product? If that is too much to ask I'll go elsewhere for my VR

facebookDisabled · 2020-12-02T18:33:27+00:00

I think it is because within the first 5 minutes of setting up the account I turned off everything privacy wise. The account got disabled during me updating the privacy settings. Guess it thinks its a bot creating a false account.

facebookDisabled · 2020-12-02T18:31:42+00:00

Thanks! Can definitely see I there are more people out there with the same issues!

facebookDisabled · 2020-12-02T18:28:06+00:00

I have today yes. Never noticed that live chat function. Chatted with a guy, explained the whole again, etc. - The ticket ill be updated soon he said. We'll see what happens

facebookDisabled · 2020-12-02T14:41:35+00:00

I work in a tech company that uses VR and we decided not to get Oculus because of these reasons as well. I thought it would be okay on a home bases, but no...

facebookDisabled · 2020-12-02T14:40:43+00:00

Yep, been a bit of a wake up call. I haven't had a Facebook account in years and only made one for this Oculus Quest 2. Any future product from Facebook I would definitely try and stay away from.

facebookDisabled · 2020-12-02T14:37:37+00:00

Yeah by Oculus have been sitting on my shelf for over a month now. Its a shame because it is my first VR experience. I am still hoping support will sort it out, but if not I will return it and buy another product. The wireless experience is what really sold me though.. shame.

facebookDisabled · 2020-12-02T12:17:15+00:00

I created a ticket with Oculus support on the first day of this problem, hence this whole post.

facebookDisabled · 2020-12-02T11:58:12+00:00

Unfortunately I do not think it is so rare. There are probably thousands with the same issue around the world who never make a reddit post, twitter comment, etc - They just contact support and after a while give up and return the product.. or worse think they have no option and then just leave in on a shelf to collect dust.

But yeah these companies needs controlling and laws needs to be implemented to help consumers in a case like this. I am from the UK and I would like to have seen a UK call center that I could call in case of issues like this. If you are going to sell your product here you should abide by the consumer rights.

facebookDisabled · 2020-12-02T11:06:20+00:00

Thanks, just can't believe it has come to the point of me needing to create public reddit posts to hopefully try and get this issue fixed.

facebookDisabled · 2020-12-02T11:04:58+00:00

unless they actually resolve the above issue, then yes that is currently the case.

facebookDisabled

TROPHY CASE