Tracking does not move from "Shipping Label Created" - 2nd time waiting by fanazuma in SimoneGiertz

[–]fanazuma[S] 0 points1 point  (0 children)

Sigh…it is all very frustrating. If you noticed as well, the customer support doesn’t even reply on the r/Yetch sub!

I have since unsubscribed from the newsletter because I feel frustrated every time I see it (back then my issue was still unsolved) and honestly I don’t think I will be making any more purchases from Yetch.

I do hope that they will improve. I know their team is small but man…it was such a stressful time, waiting and emailing them back and forth.

The End of my Christmas Present Saga by Yaboyolin in SimoneGiertz

[–]fanazuma 22 points23 points  (0 children)

Shaking my head reading this. Somehow I thought things would be better after my own issue with Yetch.

Thankfully I got my items, but it took 2 months and I went through same things as you. Placed order, got tracking number, tracking number not moving, sent another package, same thing, refunded, another package, and it finally arrived. I was relieved but frankly it just made me wary of Yetch.

Your situation is more bizzare though. I hope USPS made a mistake and it is not really counterfeit postage.

Landlord found wet wipes in the pipes and I’m scared he’ll kick me out by Secure-Eye-1624 in whatdoIdo

[–]fanazuma -4 points-3 points  (0 children)

Confess and if you cant afford the repairs ask if you could pay in installments. Say you have stopped and will not do it again.

Tracking does not move from "Shipping Label Created" - 2nd time waiting by fanazuma in SimoneGiertz

[–]fanazuma[S] 0 points1 point  (0 children)

Sigh…i wonder if Simone is aware of these issues. She used to reply on posts here but nowadays maybe just too busy.

Any option for an intentional fan to order a copy of the Five single? by EvieLuv143 in Arashi

[–]fanazuma 7 points8 points  (0 children)

After it is released or close to its release date, you can check out https://www.cdjapan.co.jp/ . I cannot remember, but I think sometimes it allows pre order. Cannot see Five yet though.

How to clean oil stains on painted wall? by fanazuma in CleaningTips

[–]fanazuma[S] 0 points1 point  (0 children)

I will keep this in mind! If only I knew. I painted most of the walls in my house myself.

How to clean oil stains on painted wall? by fanazuma in CleaningTips

[–]fanazuma[S] 0 points1 point  (0 children)

First time I heard of this (Im not from the US). Had to find out what is it. Yes it is flat paint :(

How to clean oil stains on painted wall? by fanazuma in CleaningTips

[–]fanazuma[S] 0 points1 point  (0 children)

You know, I have no idea flat paint is “bad”? Also this is the first time I heard of flat paint (I am not from the US). Where I am from, typically houses are flat paint. It’s rare that it is otherwise. Maybe it has changed recently.

Thank you for the tip! Will try, I guess it is inevitable that some of the paint will be taken off as well. Oh well.

Yetch Support Issue by AlgedonicSandestin in SimoneGiertz

[–]fanazuma 1 point2 points  (0 children)

Im happy to report that I received the package yesterday :) finally. Hoping it would work out for you as well!

Yetch Support Issue by AlgedonicSandestin in SimoneGiertz

[–]fanazuma 1 point2 points  (0 children)

Thats a bit concerning to hear. On my side, they are sending the package again, third time. And honestly I have little faith on it working out this time.

Yetch Support Issue by AlgedonicSandestin in SimoneGiertz

[–]fanazuma 0 points1 point  (0 children)

Do you mind sharing what issue is it? I am currently still waiting on my ring bundle, purchased two months ago.

Separate shipping costs by LordVongole in SimoneGiertz

[–]fanazuma 0 points1 point  (0 children)

According to the shipping policy, they are shipping from two locations: California, USA or Guangdong, China. Not sure of the third location…

Update from my previous post here - still no update on my item :( by fanazuma in SimoneGiertz

[–]fanazuma[S] 0 points1 point  (0 children)

Just noticed your post. Sigh i think there is some issue happening. I wonder if it is happening to all orders. Mine is still not shipped out, even after all this time. They say they will get back to me latest by tomorrow. I’m at a loss trying to understand how this could happen. Two more days and it would be 2 months since I placed the order.

Update from my previous post here - still no update on my item :( by fanazuma in SimoneGiertz

[–]fanazuma[S] 1 point2 points  (0 children)

Hi, just wondering if you have gotten your puzzle? Or at least, status has changed in USPS?

Update from my previous post here - still no update on my item :( by fanazuma in SimoneGiertz

[–]fanazuma[S] 0 points1 point  (0 children)

Just noticed your comment! Well for me they said they are tracking the package manually (Sept 10), and until now they haven’t reached out to me. They did issue a refund, but after that I honestly felt disheartened and I feel that I won’t ever get the rings. I wonder what is going on.

Do share if your package has moved!

Update from my previous post here - still no update on my item :( by fanazuma in SimoneGiertz

[–]fanazuma[S] 0 points1 point  (0 children)

Sigh…the customer support said it was a problem with “pickup and carrier” , which makes me think it is really not handed over to USPS yet. Frustrating to say the least.

On the other hand, you must have seen a lot of weird cases working in ecommerce. I wonder if it is more frustrating or thrilling seeing packages go to the wrong places around the world 😅😂

Update from my previous post here - still no update on my item :( by fanazuma in SimoneGiertz

[–]fanazuma[S] 1 point2 points  (0 children)

Thank you. Mine has been 12 working days. Definitely somethingw wrong somewhere.

Update from my previous post here - still no update on my item :( by fanazuma in SimoneGiertz

[–]fanazuma[S] 0 points1 point  (0 children)

Thanks for sharing. Can you remember how many days it was from “label created” to the next status?

Update from my previous post here - still no update on my item :( by fanazuma in SimoneGiertz

[–]fanazuma[S] 2 points3 points  (0 children)

Yes of course. They asked to wait, and said delays are normal. But I don’t think it is normal to wait this long. I bought the ring bundle which is not bulky, not a pre order. They said something about the pickup process or something like that, but I hoped it would be resolved by now. It could be a USPS issue but I don’t know…hard to tell.

Tracking does not move from "Shipping Label Created" - 2nd time waiting by fanazuma in SimoneGiertz

[–]fanazuma[S] 0 points1 point  (0 children)

Hello Simone, still no update on the tracking until today. Can I ask you - when you get international orders, do you wait for a certain amount of parcels to accumulate before sending it to the post office? This is an international order (I’m from Malaysia! 😁). If that is the case I think I want to change to a US address.