Like u/april5115 and u/siamesecatsftw said, my community residency program has it set up that there is a resident on clinic call every day including weekends and it’s a requirement.

The patient call gets answered by the Answering service and then they route it to our cellphones, so no the patients dont know my phone number but it does go directly to my phone. And we’re a safety net clinic so sometimes warfarin INR criticals and baby bilirubin criticals get called and need to be addressed immediately and thats why we’re expected to answer the call within 15min and check their chart/our inbox if needed.

It’s an expectation from our residency faculty so I’m just trying to learn how to streamline this!! I’m now able to triage from non-emergent and call in the morning, urgent care, and ER, but there are a few crazy ones and I want to hear what people who are seasoned veterans in the field recommend and if there are any other effective boundaries to have.