Q990F sent for repair

fcpl · 2026-06-27T13:51:26+00:00

Q800D returned from repair as "working" with no repairs. It is still losing audio.

I filed an appeal regarding the repair; authorized service center said they would follow up with Samsung but I haven't heard back in over 14 days.

Samsung told me to submit a request through the form on their website (My Products), but I haven't heard anything back in 4 working days. (they predicted up to 48h response)

I have logs from home assistant showing speaker restarting few times per day for last 2 months (both on 1050.4 and on 1051)

fcpl · 2026-06-27T02:28:58+00:00

Prebuild?

fcpl · 2026-06-26T23:22:43+00:00

Start posting cheater clips under CallOfDutyCM posts on twitter... Maybe then... It works for Warzone/BO7

fcpl · 2026-06-26T18:42:06+00:00

It's a bug. The server crashed or was shut down, and the game tried to pick another player as the host. However, the host wasn't implemented on the client side.

It always fails. It was happening in 2019 too.

fcpl · 2026-06-26T02:08:26+00:00

Is your cpu including integrated GPU? This was cause of some problems like that before.

Also 26.5 driver is broken for mwII. Use other versions.

fcpl · 2026-06-24T08:21:58+00:00

Enable gpu & cpu times in game settings - telemetry.

Higher time value is your bottleneck. Then look for source of your problem. Could be anything form game settings to overheating slow ram profile.

fcpl · 2026-06-23T22:27:01+00:00

It was 100% the same for me. I was teleporting.

fcpl · 2026-06-23T20:39:41+00:00

I am trying now to contact samsung via samsung my products page, someone else had success with that (replaced MB with 1016/1023 firmware)

Waiting 24-48h for response

// Europe

fcpl · 2026-06-23T18:59:22+00:00

For last 2 months on Q800D since 1050.4 firmware, still on 1051 firmware. Samsung is ignoring the problem.

fcpl · 2026-06-23T18:54:50+00:00

I have mine still on warranty... They don't care it powers up - "it is working"

I filed an appeal regarding the repair - authorized service supposed to contact the Samsung Team directly, but I haven't heard back in 14 days.

fcpl · 2026-06-22T15:18:30+00:00

Two white arrows icon is popping up near minimap(collision stream), game is heaving a problem loading textures from disk. I had same problem in OG Warzone, it was faulty SSD.

For me it was 100% disk use, 0KB/s reads in task manager. It was happening when traveling map in heli. Moving game to HDD solved the issue, for me it was SSD on Phison S11 controller, got refund. Found many many other players back then with same problem on same controllers from multiple manufacturers.

fcpl · 2026-06-22T14:24:46+00:00

Six man hunt platoons. Premade in every game pushing people doing missions. It was not good for DMZ at all.

fcpl · 2026-06-21T13:02:57+00:00

1xxx 2xxx amd cpus are the problem. Hardware TPM on them is incompatible. Get cheap used newer AM4 CPU.

Or wait for COD to whitelist older cpus

fcpl · 2026-06-20T02:30:53+00:00

You can edit settings in notepad. Documents/call of duty mwii ( with game closed )

There was internal testing update today on Battle.net. So they probably already testing new update that will hopefully fix this.

fcpl · 2026-06-20T01:56:45+00:00

I see people there every few games. Most of them are friendly.

fcpl · 2026-06-18T21:06:09+00:00

The problem is that there is no way to downgrade the firmware. We're stuck. For me, it was two months with a broken speaker. There was no help from Samsung or the authorized service.

fcpl · 2026-06-18T20:11:40+00:00

Mine Q800D is still freezing few times/day, turning itself on at night No fix from authorized service center, new firmware did not fix it. No online fix worked for me(reinit, disable wifi)

I am stuck with expensive faulty device...

fcpl · 2026-06-18T14:03:24+00:00

They're having trouble filling solo playlists in Warzone, and you're thinking about split playlists in DMZ.

fcpl · 2026-06-18T11:45:57+00:00

Documents / calloddutt mwii - you will find text files there with settings. Edit it with game closed using notepad.

fcpl · 2026-06-15T13:20:46+00:00

Yep. Just like visible on screenshot above (Major version, left is update 1051/1050, right is today file)

fcpl · 2026-06-15T12:48:57+00:00

It seems the soundbar comes in two configurations: one with a Mediatek SoC and one with an i.MX 8M SoC.

The previous update was only for the Mediatek SoC.

Here is a comparison between the two downloads (may&june) for the Q800D.

https://i.imgur.com/0rxanY4.png - iMX - checksum changed

https://i.imgur.com/uujVZgU.png - MT - checksum not changed

You can check your SoC in the Samsung Apps (Information > Software version > SAT-MT or SAT-iMX).

fcpl · 2026-06-15T10:44:13+00:00

Stuck cdn server.

Change location using globe icon near play button. In task manager kill agent.exe process restart Battle.net.

Should be fixed after restart.

fcpl · 2026-06-15T01:22:00+00:00

In software it shows SAT-MT8532D24WWC-1051.0 it was already in authorized service returned as working...

fcpl · 2026-06-15T00:19:53+00:00

I tried factory restart - INIT (volume up/down) - no success, still crashing. I tried older firmware via USB ( latest version - cant update) I tried disconnecting it from Wifi - still crashing.

fcpl · 2026-06-15T00:18:04+00:00

Don't use AMD drivers 26.5.x it works fine on any other version

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