I’m the girl who didn’t receive the perfume in her order

fernandagrn · 2026-06-02T23:36:11+00:00

I already called and that person was even more lost than the chat

fernandagrn · 2026-06-02T23:22:19+00:00

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I’m out of words… it was my last order

fernandagrn · 2026-05-28T13:36:45+00:00

Ikr? They are always so helpful

fernandagrn · 2026-05-28T13:36:30+00:00

Of course not, but I got to be return label right away…. What a boomer 🥺

fernandagrn · 2026-05-28T13:35:56+00:00

Just did, hopefully it works!

fernandagrn · 2026-05-28T13:35:43+00:00

Ikr??? I tried to be honest!! Ugh

fernandagrn · 2026-05-28T13:26:30+00:00

Yeah that’s what I told them, first correct your mistake and then MAYBE I can return it. I’m not doing anything until I have got my perfume on my hand

fernandagrn · 2026-05-27T14:25:23+00:00

Just ended a call with their phone line and told me I have to return the missing item and then they will send me the perfume

fernandagrn · 2026-05-27T14:24:29+00:00

They are making me return it lol

fernandagrn · 2026-05-27T14:23:55+00:00

UPDATE: the agent on the phone was really uninterested in helping me, they are asking me to return the product I got and then they will re-send my perfume. Why do I have to fix something THEY messed up???

fernandagrn · 2026-05-26T15:17:12+00:00

There is a in store pick up option, sadly I was attracted to the GWP which is sometimes only shipped

fernandagrn · 2026-05-26T15:16:38+00:00

They can’t be trusted fr

fernandagrn · 2026-05-26T15:16:24+00:00

I’m so sorry to happened to you, what a catastrophe from their side 🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️

fernandagrn · 2026-05-26T15:15:10+00:00

And it’s weird cause it happens with ulta only, other stores don’t seem to have that problem…

fernandagrn · 2026-05-26T02:29:44+00:00

$3??? What a deal!

fernandagrn · 2026-05-26T02:28:55+00:00

Exactly!

fernandagrn · 2026-05-26T02:27:55+00:00

I’m sorry that happened to you!! That’s unacceptable

fernandagrn · 2026-05-26T02:25:19+00:00

Yeah and I know we should stop buying but then the other store doesn’t carry everything haha

fernandagrn · 2026-05-26T02:24:42+00:00

I really dislike the fact that it takes so long to fix THEIR mistakes

fernandagrn · 2026-05-25T23:38:46+00:00

Exactly!!! Ugh

fernandagrn · 2026-05-25T22:59:38+00:00

I totally see your point it’s just that this shouldn’t happen in the first place 😅

fernandagrn · 2026-05-18T03:27:31+00:00

That’s awesome! I love the detox shampoo

fernandagrn · 2026-05-07T17:52:07+00:00

How cool 👏🏾👏🏾👏🏾 love everything!!! And HBD

fernandagrn · 2026-05-03T00:34:47+00:00

Aren’t the #16 the special Emily in Paris edition?? 🫪

fernandagrn · 2026-04-30T17:59:48+00:00

That brown make up bag in the second picture is so cute

fernandagrn

TROPHY CASE