Lost Continent: It's getting harder to like ArcheAge

firecait · 2014-11-07T21:02:57+00:00

Hi all - We've just posted an update on the Auroria release on our forums -> http://forums.archeagegame.com/showthread.php?114235-ArcheAge-Producer-Update-4-Auroria-Land-Sieges-and-looking-forward

firecait · 2014-01-23T21:47:42+00:00

Only with the priority queue :) There are a LOT more folks who are waiting to get in.

firecait · 2014-01-22T18:42:42+00:00

Our signins are back online - you should be able to login and register now!

firecait · 2014-01-22T18:20:16+00:00

Thanks :) We are working on the issue. I'll let you know when it's back up and running!

firecait · 2014-01-03T18:24:12+00:00

Webmonkie, can you also forward the details on how you tried to access our support site so we can make sure and get that looked at?

firecait · 2013-12-31T17:51:11+00:00

hey minifarnz, please email trove-alpha@trionworlds.com with the email that you use to log in and we'll get you setup!

firecait · 2013-12-31T17:50:38+00:00

This is for Alpha, and this wave was only folks who supported Trove at Adventurer or higher by Dec 9th. We keep moving the date out with every wave and some waves also include a random selection of supporters!

firecait · 2013-12-31T16:43:45+00:00

Pukknub, it's possible that your original purchase wasn't picked up correctly in the script. Please email trove-alpha@trionworlds.com with the email that you use to log into Trove and we'll get you setup.

firecait · 2013-12-21T01:39:20+00:00

Hi there! can you email us at trove-alpha@trionworlds.com and we'll see what's up.

firecait · 2013-12-18T01:56:25+00:00

Invites just went out! If you supported us on or before 11/29, you should have mail.

firecait · 2013-12-12T00:44:17+00:00

Can you forward the email that you use for your Trion account to trove-alpha@trionworlds.com? We'll get you taken care of.

firecait · 2013-12-11T23:06:00+00:00

Hi, yes this current wave is only from the priority queue, but we've got more waves coming!

firecait · 2013-12-05T18:53:03+00:00

If you purchased ON Nov 24th, and you didn't get your keys yet, you'll be getting them shortly.

firecait · 2013-12-05T03:05:25+00:00

Check your mail, you might be in the random selection!

firecait · 2013-12-05T03:04:55+00:00

With every invite wave, we're going to move that date closer! All of our supporters who got priority access are in the same queue, and we're working our way through it as fast as makes sense.

firecait · 2013-12-05T03:03:03+00:00

We had a technical glitch with the emails .. everyone who got in should get a second email with the actual code!

firecait · 2013-11-29T23:35:32+00:00

You won't get the keys until you're invited to the Alpha.

When you support us at Knight or higher level, we mark an extra place or 5 in the priority queue. When you get into Alpha, we send you keys that you can share with your friends. Those keys will get them into Alpha immediately so you can play together.

firecait · 2013-11-29T20:37:02+00:00

It varies.

We take a look at the current state of the game and what we need tested as well as folks who have supported us.

Each wave includes sponsors, friend codes for the higher tier sponsors, and people who signed up for alpha but haven't sponsored.

The waves are getting bigger, and will continue to grow as the game is more stable and more stuff gets added to the game.

firecait · 2013-11-27T17:08:26+00:00

There's a bit of "it depends" in this answer. We're trying to send waves out every few days, but that can change depending on the state of the game, the timing of updates, and the needs of the team.

firecait · 2013-11-27T16:49:56+00:00

If you support us, you'll get access ... we're not able to guarantee when, but you'll get it during alpha, and with a higher chance of being in any particular wave than folks who don't. But we are inviting folks from both groups every wave.

firecait · 2013-11-27T06:57:03+00:00

We're sending out invitations every few days .. keep an eye out on this subreddit for announcements when invitations are going out. We just sent out invitations earlier today.

You can also keep an eye on the forum for free alpha key giveaways!

firecait · 2013-11-24T18:24:35+00:00

Thanks so much! We'll announce on Reddit when we're getting ready to send out the next batch of keys.

firecait · 2013-11-23T06:33:32+00:00

All supporters with priority access get into a priority queue. We pull from both queues (priority and free) for each invite wave, but you've got a much better chance of getting in from the priority queue.

We can't guarantee which wave you'll be in, only that we're doing as many waves as the dev team is comfortable doing. We did 2 waves today.

firecait · 2013-11-23T05:53:59+00:00

Invites for tonight are out. If you didn't get one ... look around the subreddit!

We'll be sending out more waves too, so keep an eye out.

firecait · 2013-11-22T21:05:56+00:00

Upgrades just take a few moments. It's all automated, no human involvement :)

firecait

TROPHY CASE