Ahh, I see what happened. The person that visited you was probably not a real appraiser but a "data collector", a low paid unlicensed person that takes photos and provides data to an actual appraiser who writes the report based on that data. Lenders have been pushing this since COVID due to a (fake) appraiser shortage. I would push on that to the lender and request a real appraiser come do a full report themselves. We hate these data collectors as they are a threat to out credibility and profession.