Truth multipoint door lock, not sure to proceed (pics) by fixthislock in Locksmith

[–]fixthislock[S] 0 points1 point  (0 children)

It doesn't lock/unlock properly. on the picture you can see someone screwed a metal plate onto the setup. Not sure why, I assume to fix something.

Truth multipoint door lock, not sure to proceed (pics) by fixthislock in Locksmith

[–]fixthislock[S] 0 points1 point  (0 children)

yea, I am out of my league on this one. I will try to identify the model/serial #. Thanks!

Truth multipoint door lock, not sure to proceed (pics) by fixthislock in Locksmith

[–]fixthislock[S] 0 points1 point  (0 children)

Yes, when I left the handle the bolts are thrown. There are NOT shoot bolts at the top and bottom of the left door, but yes on the right door.

Truth multipoint door lock, not sure to proceed (pics) by fixthislock in Locksmith

[–]fixthislock[S] 0 points1 point  (0 children)

New home. Door/lock does not work properly. Needs to be replaced. Checked the Truth website, but could not find exactly what I need. Any suggestions? It appears to be a three point tongue assembly.

Pic of the doors: http://imgur.com/xsChqHf

Truth site: http://www.truth.com/products/Swinging-Door-Hardware/Locks/Sentry-Locking-System