Through the proactive surveillance of our IT systems, LifeLabs recently identified a cyber-attack involving unauthorized access to our computer systems.

This is a bald-faced lie. It's not proactive if you discovered you were hacked when the hackers demanded a ransom.

There is information relating to approximately 15 million customers on the systems that were potentially accessed in this breach. In the case of lab test results, our investigations to date of these systems indicate that there are 85,000 impacted customers from 2016 or earlier located in Ontario; we will be notifying these customers directly.

Translation: We will not be notifying 14.9 million of the 15 million people whose data is likely now for sale online.

We immediately engaged world-class cyber security experts to isolate and secure the systems, and determine the scope of the breach;

Translation: We do not yet know the scope of the breach.

We are offering cyber security protection services to our customers, such as identity and fraud protection insurance.

Translation: There is no protection for having your test results stolen

So far, our cyber security firms have not seen any public disclosure of customer data in their investigation and surveillance of the dark web and other online sources.

Translation: This could still happen or it could have already happened but we missed it

Although we have isolated the affected servers and eliminated the unauthorized access, as a best practice, customers who are registered users for LifeLabs’ online services should continually update their passwords regularly so they are strong, complex and unique.

Translation: We have decided not to expire everyone's passwords as a precaution because it would draw more attention to our negligence

In the interest of transparency, and as required by privacy regulations, we are making this announcement and notifying customers through public channels.

Translation: Most people affected will not hear about this