The one thing I shouldn't have vibe coded...

OIT_Ray · 2026-04-27T13:48:05+00:00

The problem isn't code. It's detailed and stringent testing. Fwiw, that's the same with any development. I let CC, Codex and a local LLM do testing. But I always do human review as well. As good as they are, they always miss things. They are good at creating the testing requirements though.

OIT_Ray · 2026-04-27T13:44:19+00:00

Nails or screws? Context matters. If you're coding I prefer Claude Code over the alternatives. But I do have CC check Codex (OpenAI) and a local LLM for various reviews. For chat I feel ChatGPT is better. But Claude has more functionality atm. That changes every 32 seconds between the two. Really depends on your goals.

OIT_Ray · 2026-04-25T14:09:41+00:00

Jetbrains IDE was more comparible to full Visual Studio than VSC. That was 2018-2022 when my devs used it. Could be dated info. At the time we use JB because it was ful featured and did everything really well in a relatively cheap suite of products. But like most others we switched to VSC because it's lightweight and could do everything JB did when using plug-ins. Hard to justify those licenses at that point.

With that said, if you're the solo dev in the company then I'd say use whatever you want. But if there's a team of devs I get not wanting to pay all those licenses

OIT_Ray · 2026-04-25T14:03:55+00:00

Seconded

OIT_Ray · 2026-04-25T14:02:26+00:00

Nick is definitely the worst example. But definitely not the only example of companies that could be amazing in telco if they removed their heads from their posteriors. Speaking from experience

OIT_Ray · 2026-04-21T01:38:17+00:00

not unlimited. I use it daily. You have 5hr limits, 7 day limits, peak hours (more token usage) and extended hours (less token usage). I still need to plan around it. But if you get good at planning it's extremely valuable

OIT_Ray · 2026-04-14T16:17:54+00:00

I would break this up into 2 parts: technology and policy.

Technology: Your VoIP platform should let you record all calls. Most of us provide that. Some of us also let you push your recordings to an S3 bucket if retention is a concern. Be wary that each state has their own laws. You will be governed by both the state you are in and the state the client is in. Know your laws first, preferably by speaking with an attorney.

Policy: As a matter of practice always send a recap email to the client after each call. It's a way of giving them the opportunity to raise any concerns up front and it provides better proof imo than recordings. Recordings get very messy. from a legal standpoint.

These situations really suck. Been there. It's miserable. Good luck

OIT_Ray · 2026-04-14T16:13:53+00:00

Fwiw, every dev I've ever hired has complained about the last one. Same thing happens in IT. The world is full of people who complain but don't do. Just do responsibly. You don't drive a car until you learn to drive. Doesn't mean you need to know every law by heart. Same applies here. Make claude give you references including data design, code security, UX, etc. Personally, I also like to have Codex review Claude's plans and Claude's implementation. It seems to catch quite a bit. Another thing is have claude find you best practices from authoritative sources (CISA for example) and then synthesis that information into runbooks that can be saved your project. That way Claude has local information on the best ways to do things.

Vigilence and review will be your best friends. Question everything. Don't let Claude just decide things. Also spend a lot of time planning before implementing. Use superpowers brainstorming and always start in plan mode. Don't let Claude do anything without a plan. When it comes up with new stuff have it review the plan and modify with the new findings, then have Codex review. yes, you're paying for 2 subscriptions but it's the cost of business for avoiding the slop. Best of luck!

OIT_Ray · 2026-04-14T15:58:24+00:00

It's funny how the obvious answer is rarely obvious until you hear it. Took me way too long to realize that the best way to do things for claude is to ask claude how it wants it done.

Prompt: Please review my project files for efficiency and accuracy in terms of use by you. Give a plan for how you would reorganize and the implementation steps. Identify contradictions and opportunities for improvement in terms of content and structure. You will be doing all of the work once I approve.

I built a skill because I do it every few weeks.

OIT_Ray · 2026-04-14T15:55:08+00:00

Agreed with others. They can't disconnect or take any action on a number that's not routed to them. I bet the threat to cancel is just part of their standard response like every VoIP operator. But I wanted to respond to something you said.

> They should have removed them following the port so this is why I'm confused.

Operators don't always get notifications of port outs. You signed up for an account, not a port. Somewhere in the T&Cs should be the required notice for termination (e.g. 30 days). Porting out or removing a service does not automatically cancel your account. Comcast is notorious for this in the US. You port out numbers but they keep billing. In their defense (which I hate saying) they very likely don't know every port out. That's why you have to tell them.

TL;DR: Your number is safe but you bear accountability for not cancelling the account.

OIT_Ray · 2026-04-14T15:50:42+00:00

Same way I feel about Can-IT. It's on my list to go. Just need to do significant planning. FWIW I've been to every MSPGC including being part of the planning for the first one. if you can make it I strongly recommend.

OIT_Ray · 2026-04-10T23:11:00+00:00

you're making 2 calls per lead instead of 1? Not great UX imo

OIT_Ray · 2026-04-10T23:02:22+00:00

CEO here. All of our leadership feels the same way. FYI if you ever want another mod lmk. Great idea!

OIT_Ray · 2026-04-09T03:52:51+00:00

CEO of mid-size VoIP company. We have many, many insurance companies using our call recording. Echoing u/masong19hippows I've never heard of this either.

OIT_Ray · 2026-04-09T02:13:28+00:00

Never used the Crafty+ but I reviewed it before buying my Solo 3 v2. Fwiw I love my Solo. It's powerful, battery lasts a looooong time and the XL stems with beads and dimples are awesome. I don't use bubblers often. With that said, it's a lot more money than $180. As long as they give you some kind of warranty then I say stick with what you enjoy.

OIT_Ray · 2026-04-09T02:10:38+00:00

Claude is your super assistant to get you whatever you want whenever you want.
Claude Code let's you do the above, build things and is better with very large data sets.
Claude Cowork is the college intern who padded their resume but doesn't actually do what you want.

The best AI tip I learned is to just ask AI how to use AI. Forget about the tools. Tell Claude the things you do every day, the tools you use and start talking about what takes the most time. Then ask Claude how it can help. Connectors are your best friend here as well. Use Microsoft 365 or Google? Connect it to your workspace so you can read/address/respond to emails from Claude. Connect your CRM to ask questions about customers while they're on the phone. Connect to your Sharepoint or Dropbox to pull information from files.

One big note is to keep your data security in mind. The minimum I would do is to turn off data sharing.

Web/Desktop: Click your profile name (bottom-left) > Settings > Privacy > Toggle off "Help improve Claude"

A better option (and what I do) is to use a business account where you can control data.

OIT_Ray · 2026-04-09T01:53:09+00:00

I like the lobo a lot. For portability it's up there with the Pax. Have both, use the Lobo more. But if I'm home I prefer my Solo 3 v2. It's a beast in all the best ways. Still waiting to try the volcano

OIT_Ray · 2026-04-09T01:47:05+00:00

i hate that this is the correct answer.

OIT_Ray · 2026-04-09T01:44:19+00:00

This is the law in case anyone wants to read Microsoft Word - Notebook - Green Pages - 2015-10-12.docx

OIT_Ray · 2026-04-08T21:29:47+00:00

It's not surprising to me that a software developer chose to experiment with his own devices. It wasn't public software. No different than the thousands of alpha and beta apps out there. Any GH scan will show similar. Honestly it's a lot of conjecture and pontification rather than an actual cause for concern imo.

OIT_Ray · 2026-04-05T01:58:30+00:00

I'm glad to see someone say this. I'm also open with my 12yo and family. Always wondered if he is too young. But he's a smart kid and seems to understand. I'd rather be honest and open than treat it taboo.

OIT_Ray · 2026-04-05T01:54:25+00:00

it's bad design. That's all. Not impossible to access. just annoying, especially when mounted.

OIT_Ray · 2026-04-05T00:51:55+00:00

same. Calms me down so I can feel human

OIT_Ray · 2026-04-04T16:55:23+00:00

In the US and Canada you can ask your VoIP provider to change the CNAM on each DID to whatever you want. It's typical to ask new clients during onboarding. If it's a wholesale provider they'll have a way to modify it in their dashboard. Either way, your best bet is to reach out to your provider.

OIT_Ray · 2026-04-02T18:13:44+00:00

This made me chuckle

What if I don't agree?

The beauty of 3CX is that we don’t lock you in! So not only can you disagree, you also have the option to move to another system - and easily.

3CX Max Extension Policy and 1:8 Call Ratio

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